Hotel Park Resort

We have booked a hotel in Odisha which promised the amenities but it's the worst decision we took to book the same for one night after a tiring day. 1. shabby worst quality rooms with poor housekeeping 2. AC remote not available only main swich power on /off 3. Broken window 4 . toilet fittings not working 5.Not worth the name 'RESORT' 7. no restaurant inside hotel 8. No room service 9. Dirty bedsheets 10. Dirty washroom 11. Mosquitos all around the room couldn't sleep at all 12. No lights at reception area 13. Couldn't sleep the whole night AGODA.COM - DIDN'T VERIFY THE HOTEL AMENITIES BEFORE LISTING IT IN ThEIR WEBSITE OR APP. WORST EVER CUSTOMER SERVICE POLICY. ALMOST ZERO ASSISTANCE THROUGH CHAT OR CALLS. NO CANCELLATION POLICY . HOTEL - FOR MISLEADING CUSTOMER THROUGH FAKE REVIEWS AT AGODA. SAME PERSON WROTE GOOD REVIEWS EVERYTIME.THIS IS THEIR STRATEGY FOR ACQUIRING CUSTOMERS. WORST ROOM. WORST AMENITIES. FALSE COMMITMENTS IN THE BOOKING WEBSITE.

2 months ago

The rooms are good, it's kind of difficult to find at first as there is no signboard hung of the hotel. There are a lot of shops near it. The bathrooms are high so people with knee problems or leg injuries might find it difficult.

5 months ago

Pros : Staff is friendly Cons: Bathroom door doesn’t lock, there’s no hot water (no geyser), place looks shady,

2 months ago

Worst hotel where you find misappropriators??? I made the reservation and was asked to make partial prepayment to the hotel. After making payment online, I cancelled soon after due to health problems and well ahead of travel date. It's been two weeks of my repeated calling the hotel, and especially this guy Anurag, but I am yet to get the refund. Is this is not simple and plain cheating????

9 months ago

The rooms are good according to tariff and vicinity to Rly Stn. The bell desk and receptionist are well behaved, courteous. The Aircon was not working, they are replacing a few of them. (As informed by the receptionist) Clean place.

10 months ago

Pathetic handling of customers via booking .com . They abruptly cancelled my booking . Rude cs. You guys deserve a BIG ZERO. No wonder you have such worst rating by others . Shut down pls !!

11 months ago

Assured parking on booking but their are no parking area their..

3 months ago

Very decent economy accommodation which is value for money. Rooms are well furnished and is in a good condition. It also has a TV with satellite connection. The bathroom is neat and clean with modern fittings. Please do not expect any frills as the services that will be provided for the cost are not like that of a 5 star hotel. But for the cost charged the accommodation is beautiful and food is good. Complimentary breakfast was served in the restaurant and though it did not have a very wide spread, the quality of food was good and tasty. The staff is courteous and looks after you. There were no issues with billing and the whole process was very smooth. Overall a good stay

5 years ago