Siris 18

AVOID AT ALL COSTS! At first everything seemed ok. Check in was fine and we were shown to a room that looked adequate and because we were so tired we settled for it. We were then asked if we wanted to stay in a “deluxe room”, which was exactly the same apart from it had a slightly bigger bathroom which somehow made it 300 rupees more expensive. I decided to see if I could get the same price as the original room we were shown and eventually the manager agreed. When arriving back later that night after visiting the Taj Mahal, we were expecting to have a nice bath, only to find that the bath had a huge crack in it and the water works were not clean. My girlfriend said she would just have a shower instead but of course the shower didn’t work either. The taps and shower head were covered in lime scale and when I went to enquire at reception about it, they came and had a quick fiddle with it until some rusty water dripped out and asked if we were ok with that. I had to repeatedly ask to change rooms before they finally agreed - but we were just taken back to the original room we were shown at check in which was even worse than the “deluxe room”. The bath in the second room was covered in mud and the disgusting limescale problem was present once again. The shower sort of worked but sprayed all over the bathroom and there was no hot water. Needless to say the bath was unusable due to the filth. It seemed to me that the staff found our frustrations amusing as they laughed to each other whilst watching us switch rooms. On top of this, in the second room we were given the kettle did not work, the side lamps were broken and the fuses for the tv looked so unsafe that I didn’t even bother trying to turn it on. The beds were big but very rigid and the air conditioning clearly did not work properly as it said the temperature was 16 degrees however neither of us could sleep due to being so hot. It soon became clear that we were the only ones staying at the hotel, and no one had stayed in it for months. In the morning the staff continued to be rude and unapologetic as I insisted I would not pay the full price which was a hefty 2500 rupees for one night (£25). On top of this, the manager was nowhere to be seen. We had no help checking out with all our bags. Instead the staff members once again laughed at us as they watched us leave the dirty room. The laughing continued as they stood outside the hotel watching us leave. DO NOT STAY HERE!!

a year ago

It was a family vacation and stay was very comfortable. The rooms are big enough and the staff is really Very good and supportive. We had breakfast and dinner over here and sometimes we ordered food in room everything was tasty. The decor of the hotel gives you royal feelings. We had very good experience at Siris 18. Thank You team and staff to make our stay comfortable.

2 years ago

This was the first place we stayed in India and we thought it was great! Not super fancy, but a great option for the price and with a little bit of India charm. AC was cold. Shower water was hot. Very quiet at night. Beds weren't the worst we had in India. Good breakfast in the morning. Fairly close to Agra's major sites. If I went back to Agra I would probably stay here again.

2 years ago

Great welcome with welcome drink, rooms were royal,spacious and nice ambience, looks are heritage style,but very well maintained. Staff really well mannered and service wise it was superb. Food was great, altogether a great experience at Siris 18

a year ago

Pathetic experience. Even staff is behavior is not good. Dirty bathroom. AC was not working. Refrigerator was dirty. Water was not draining in bathroom after bath. The food was very oily, even after inform then about this before cooking. I do not recommend anyone this. Even they are not able to accept payment using card. Only cash and upi payment was available.

2 years ago

One of the worst hotel I have ever stayed in. I understand its budget hotel but being inexpensive doesn’t mean suffocating room ( room no. 104) . It was so dump , humid , un breathable that I thought of changing hotel in the mid of night but couldn’t because couldn’t find ola/ Uber.

a year ago

Worst hotel that we went in our whole life! Dirty, cold, dark with no hot water. Bedsheets and pillow cases were not clean. There was music all night long for the nearby cafe until 2am. It was a real nightmare!! Only the breakfast was somewhat acceptable...

2 years ago

Hotel is really nice. Staff behaved nicely. Rooms were very big and done beautifully. We stayed in room no 302 and 306. Both rooms were really nice. 302 was even bigger. These rooms are best part of the hotel. Hotel doesn't look that good from outside but it is really nice from inside. Online price was showing very high but when I talked with hotel management they gave me decent price deal for those days. Breakfast spread was fine. not too good but ok type.

2 years ago