Townhouse Taj Nagri Basai Formerly Royal Empire

Good Staff and Well maintain clean room.

2 weeks ago

Zero star property.. Waste of money.. Unprofessional staff..

2 months ago

Great Hotel but unfortunately it is currently under corporate solvency by the banks. Used to be a 5-star hotel. Area is enormous with plentiful greenery & area for walking & jogging. Rooms are big, infrastructure is not up to mark that can be expected considering financial status of the hotel. Hopefully, new owner will make it great again. Even in its current state, it is worth staying for say if you are getting a 3-4 star hotel rate deal for its rooms.

5 years ago

A huge heritage property consist of ample of amenities in the hotel. Huge reception with beautiful design. Rooms are big and we stayed in two connecting rooms where my one year toddle enjoyed a lot. Clean rooms however maintenance of the property not well groomed. It need attention in terms of staffing and modern facilities at the resort. Big Restaurant available but hospitality treatment need to improve for best service.

6 years ago

Came here with a couple of friends and booked 2 rooms, Oct 25. Both rooms were under maintained and dirty. The AC had an unpleasant, damp mildew smell. The beds were dusty and the pillows were old and gross. The property is very large, but seemed like it has seen better days. I wouldn't recommend this place considering we paid resort prices to stay here and the property was in very poor condition. The lobby was the best part of the property, it was very nice and well maintained. We had no issues with the service either.

7 years ago

I visited here for a conference meeting with my colleagues. Their interior was very beautiful. They provided us with all the facilities necessary for the event. The staff was very helpful and hardworking and especially the food they served was damn tasty. They even had dining space in the conference hall. Overall, I had a great experience!

8 years ago

I wish to give 5 star for the property as it's ultra rich and luxurious. But this is very unprofessional. No proper maintenance. No proper room service, no proper air conditioning also the rooms were full of mosquitoes. The staff is highly unprofessional. The manager was available in the hotel. Two days were were there and the manager was not there. Anyways I wish they could maintain the property well as this is a great property close to Delhi.

6 years ago

It is the ambience which is good in this hotel, otherwise everything else is below standard. the rooms and especially the bathroom needs a lot of work and upkeep. It lacks maintenance. Food is sub standard. No variety. Buffet breakfast is mediocre, the toaster takes ages to heat up. No supervision and everything left to 3 waiters who can not manage. Front desk is most unprofessional. Overall a bad experience, need a lot of improvement in all areas. Not at all value for money paid.

7 years ago