Gulshan Palace

I have been to this hotel with my mother recently and had a painful experience. I found the room extremely dirty and had a bad smell everywhere. Additionally, room services were bad and they did not clean the space as expected. Finally, the staff of the front desk was rude like a monster. They have charged my credit card an extra 3% of the total amount which is not accepted. Stay away from this evil people.

a year ago

Here is the full review||1. Location is near prince Hotel. 300 Feet from Shyamoli Bus counter. 10 min walk to new market.||2. Hotel Check In/Check Out||3. Room Size is small. 1st floor rooms are good but costs around RS 1800; top floor rooms are for young people costs RS1200-1400. Rooms have AC but takes time to cold. ||4. Wash Room are basic without any toiletries. Hot water takes time to come in. ||5. Wi-Fi Connection is unavailable. Even routers are placed next to the room but those does not work.||6. Beds are basic type without extra pillows. Mosquitos are found accompanied by lots of bugs. ||7. Front Desk attitude was very unprofessional. When we checked in they informed the cost per room was 1800 but during check out they told it was 2000 when I tried to inform about the mismatch they got very angry acted like goons. If you call them & request to keep a room they will say that you may get the room but when you arrive in the hotel they just refuse accommodation. I accompanied my patient & informed well advance they we need 2 rooms, the manager obliged but when we went their they kept us waiting for 4 hours after that they said “No Rooms”. This is the attitude you get from this type of budget hotel. I suggest to book in advance through travel portals.||8. In house restaurant/Breakfast is unavailable. But there are restaurants nearby.||9. Transport is available since it’s the center of Kolkata.

6 years ago

Rooms r too small and very hot. Try to avoid this hotel. Staff r not so friendly. No lift, no air circulation.I took a room at 8 am but they make it clean at 12 pm. Rooms r very much dirty. Though toilet is English style, they are dirty. Main problem rooms are so small and hot that you can not sleep.

11 years ago

The room is good but could be better compared to others. The location is in a prime place. They have charged us 1,300 rupees per night but you could get a better deal after doing some negotiation.

3 years ago

We stayed there at Christmas time and hotel charged us a high price for 3 days. Room was very small and dirty. They served a dirty blanket. They don't care about customer service. It's like stay, pay & go away.

7 years ago

If you are searching for a good hotel in average price, It's totally for you.... Their behaviour is so good...

a year ago

It is an average One. But enough for One or Two night. In Kolkata Hotels are very costly. It is located in good place. Easy accessible with public transport. Spacious rooms. Clean atmosphere. Average in service.

7 years ago

this place should be closed or banned. there's nothing to call it a hotel, it's more like a mess for workers. They have bed bugs and here you'll find water leakage from floor, wall. The ceiling fan they installed aside from bed is 24" blade small fan. Services? out of question. Wi-Fi? only up to 1st floor. no hanger or whatsoever to hang sweaty cloths or towels. the only positive thing is it's location. I would rather stay on road than this. Horrible.

8 years ago