The Heaven of Kovalam -Mini House

I recently stayed at this hotel and was thoroughly disappointed with the condition of both the room and the bathroom. The hotel seems to be undergoing incomplete construction, which significantly impacted my experience. The room itself was far from satisfactory. It was clear that renovations were ongoing, with exposed wiring, unfinished walls, and construction debris scattered around. This gave the room a neglected and unsafe feeling. The bathroom was even worse. It appeared to be a major work in progress, with half-installed fixtures, an unsealed floor, and poor water pressure. The lack of basic amenities and the overall lack of cleanliness made it uncomfortable to use. Overall, [Hotel Name] fell short of expectations due to these significant issues. I would recommend checking for recent reviews or the status of ongoing construction before booking a stay here. Adding to the frustration, the hotel’s management has been unresponsive and dishonest. Despite leaving the hotel on the same day due to these issues, I was unable to cancel my stay or receive a refund. The owner falsely claimed that I had stayed the full term of my reservation. To make matters worse, after leaving the hotel on the same day, I found that MakeMyTrip was unhelpful in resolving the issue. Despite my attempts to address the situation, their support team was unresponsive and failed to facilitate a refund or cancellation. the combination of inadequate accommodations and lack of support from MakeMyTrip has left me thoroughly dissatisfied. I would advise caution when booking with this hotel and through this platform. The room itself was far from satisfactory. It was clear that renovations were ongoing, with exposed wiring, unfinished walls, and construction debris scattered around. This gave the room a neglected and unsafe feeling. The bathroom was even worse. It appeared to be a major work in progress, with half-installed fixtures, an unsealed floor, and poor water pressure. The lack of basic amenities and the overall lack of cleanliness made it uncomfortable to use. Overall, hell not heaven of kovalam fell short of expectations due to these significant issues. I would recommend checking for recent reviews or the status of ongoing construction before booking a stay here.

3 months ago

I was here 18 years ago. The Mini House is as beautiful as before and even better. The ocean view over the balcony is stunning. They did their best to keep the room clean and also the garden. The staff are all really friendly and helpful. It is very important for me as a woman who travels alone. I felt safe here. I am happy that I had the chance to come back to the same hotel 18 years later. Hope I will come back soon.

10 months ago

Maintenance and service is poor. The place could use some improvement in maintenance and ambiance. It's a shame they didn't put more effort into making it beautiful. Actually the balcony view of the sea is very beautiful, they should have used that property more effectively. Because they got an amazing property near the beach view. They should maintain it properly for greater ambience.

a year ago

Beautiful location . Sea at your door step. ! The property is very pretty but needs a renovation . If not fussy about things not being new ( as paints of railing peeling , wash basin has cracks ) then can stay here . AC Room we stayed in ( 1st floor - left side ) was spacious and everything kept very clean. A big plus point that walking distance to lighthouse and beach . View from the balcony is awesome - vast sea in front of u , waves crashing on the rocks, so Calm and peaceful.

2 years ago

Absolutely no words to describe the experience. Location is awesome, staff was very helpful, safe for women, cleanliness maintained. You'll get a great view of the harbour and still enjoy serene views from the balcony. Location to the city centre was a little challenging, however the staff could help you get to places and it does help a lot.

2 years ago

Great view, with AC & Hot water, superb value for money, good management team - Vishnu was polite helpful and always available, spacious rooms with high ceilings, accessible by hawa beach with a 2min slope climb and by car from the other side. No lift, only stairs, 2 floors. Hot water is by tap not shower, but honestly what more can you ask for. At a cheap price during Christmas, I think it's a rare find and a steal deal. Cars have monopoly Uber won't come , ideally it should be 600-700rs from the international airport and vice versa. Several cafes nearby.

a year ago

THE WORST EXPERIENCE I EVER HAD IN MY LIFE. We booked this place beforehand because I really liked the location of this place. We called to that place one day before checkin whether we can do early checkin or not but they said no, which is completely understandable. We reached Trivandrum early morning, we roamed kanyakumari and they went around 2 pm for checkin. We went to the reception, saw the booking and then they tried taking us to an opposite hotel “ surya resort”. They lied throughout and when asked about why they are giving us another place, suddenly they started talking about room maintenance. We called the manager/owner Mr Amal but sadly he does not know how to behave properly with customers. He was talking rudely with my wife throughout over the phone, and also threatened that rooms are not available and thats it, do whatever you want. What will you do? And this thing happened after we tried calling him for approximately 20 times. My mom had to go through this traumatic ordeal and we were left with no other options. Sadly people forget to talk respectfully just because they think their position has given them the right to do so. Will never come again to this place. They charge higher price to foreigners and give them rooms and thats how they manage their business. I am not able to upload the video. Photos attached of the hotel that was provided to us.

10 months ago

Rooms are not fit for families. It is located in a nice location and you can have the sea view from balcony. But the rooms and wash room are dirty. Room has a pungent smoking smell. Its an ordinary and below average room located in a good location.

a year ago