Shamrock Munnar / The Best Mountain View Resort In Munnar

I stayed in Shamrock 3 years ago and left a 5 star rating on Google back then and my review is still active but regretfully service has dropped at Shamrock in the last few years. I had a reservation at Shamrock for 5 days from 9th June 2026. The view at Shamrock is still absolutely breathtaking that’s why we came back and considered the same property for our Munnar stay. But service has fallen a lot. Plumbing issues from day 1 with cherry on top experience on the last day of no hot water. I was left mid-shower with ice-cold water on checkout day in a hill station. Staff tried to arrange luke warm bucket water which was of no use.The plumbing issue was bought to the attention of staff on day one but no plumber arranged to fix the issue. Basic requests like water glasses took 24+ hours to receive it despite multiple reminders. Food had no taste due to chef changes at property which ruined meals. Bathroom and room had mold, cobwebs and insects. I had to use spray myself purchased from pharmacy in market. Staff were polite and trying but understaffed. I even skipped the complimentary breakfast 2 days because staff were focused on a large group and ignored long-stay guests. Management needs to fix maintenance, hygiene and staffing to match the view. A stunning view alone isn’t enough for a good holiday.

3 months ago

My stay at Shamrock Hotel was absolutely wonderful! It offers one of the most stunning views you could ever imagine in Munnar. I would especially like to commend the staff and the manager, Ankush. He was extremely caring, attentive, and made my stay truly memorable. I left with the happiest impressions and highly recommend this place!

4 weeks ago

I had a wonderful stay at this hotel. The reception staff were incredibly welcoming, polite, and professional. They made the check-in process smooth and were always ready to help with a smile. Their hospitality truly made my stay more comfortable. Highly recommended! Thank u ankush bhagat ❤️🙏🏻

2 months ago

Excellent hospitality! The reception team was very friendly, respectful, and helpful throughout my stay. Their warm welcome and professional service made a great first impression. Thank you for making my stay so pleasant. Special thanks to Ankush Bhagat for good hospitality🫡

2 months ago

Very nice rooms in a fresh, new hygienic Hotel. Big rooms, nice beds, Airconditined. The hotel is in a clutter free space just 2 kms from Airport. Breakfast is organised from outside. Internal restaurant is absent. Yet the room service from an external Restaurant is almost perfect. Lift are absent. But they gave us ground floor room. The staff and the owner are very nice, and helpful.

7 months ago