KIA Villa BOOKARO STAYS

The villa is not as good as it appears in the pictures. It doesn't meet the standards of a luxury villa and is smaller than it seems. They required a ₹10k deposit (which we negotiated down to ₹5k) in addition to the booking amount. They were not transparent and only mentioned the deposit after I had already paid the booking fee. There is no hospitality. If you order food, they demand instant payment despite having already collected a deposit. The villa had water leakage on the first floor and is poorly maintained. The flooring is almost always moist and uncomfortable. We booked it for ₹7500 for 4 people, which they claimed was lower than the usual rate, but I still don't recommend it for that price. No drinking water or toiletries were provided. I wouldn't recommend this villa. ----- Updated after they replied They are lying just to look good and blaming me. I will answer a few points. - The flooring was moist because it was not taken care of even after having dry legs. - They didn't answer anything about water leakage so they agree that the villa is not well mantained indirectly. - They had not communicated about the deposit until a booking fee was already paid. Overall, you could get better options for ₹7.5k. The villa is cheaply made, and you will feel it not from the photos but by being there. The images are not the reality.

5 months ago

We booked this villa for one night. The villa is exactly the same as seen in photos.. All rooms are beautifully designed and we liked it so much. Bathroom attached to pool was very beautiful.. Enjoyed in Zacuzi also.. Only pools small waterfall was not working.. Caretaker Mr. Rakesh also very cooperative on our request he fill pool water little higher.. And also when we request to switch on pool water filter at night as we want to do swimming at night, they did it for us. Overall our experience was very luxurious.. Suggestion: Can higher the walls besides pools as other villa people can peek here from their villa..

a year ago

I recently had the displeasure of staying at this Kia Villa that left me utterly disappointed and dissatisfied. From the moment I arrived, it was clear that the hospitality provided was far below par. Initial conversation with the host didn’t go that well, we were reminded that this is a luxury property and what happens in a luxury stay, strange !!! I have never been to any luxury property who are passing such nasty statements without understanding the whole need. Infact we as a customer still tried our level best to understand their short comings There was no warm welcome or any effort made to ensure my comfort during my stay. Care taker was busy in his stuff and didn’t even help to park *Caretaker issues * Usually luxury villas comes with a care taker who can help us in many things, the guy assigned didn’t know anything. He was even charging 50rs per round to heat coal, because there is no gas stove or any other arrangement we were supposed to pay that to him Staff were completely absent, leaving me to navigate the property on my own. When issues or questions arose, there was no one to turn to for assistance. It was incredibly frustrating to be left to my own devices, especially when facing unexpected problems or needing information about the surrounding area. To make matters worse, the caretaker's limited availability and rude behavior added insult to injury. They would leave the villa as early as 7:30 in the evening, leaving us without anyone to cater to our needs for the rest of the night. Their absence, coupled with their disrespectful attitude, created a sense of frustration and helplessness. We finally took help from other’s villa caretaker as ours was not available *Basic amenities * The absence of basic amenities further compounded my disappointment. There was not even a single full mirror available in the villa, making it inconvenient to get ready in the mornings or before heading No bathroom mat meant stepping out of the shower onto a cold, wet floor, posing both discomfort and a safety hazard. *No dustbins and decent toiletries in the bathroom*, they spend money on bathroom interiors but who would like to use a bathroom which has no mirror, no dustbin, no basic toiletries. Body wash was provided just in one bedroom’s bathroom Others were provided soap bricks , isn’t it against basic hygiene? Tap speed was extremely slow No hot water in the jacuzzi attached to pool view room’s bathroom Swimming pool fountain wasn’t working and walls were dirty Chandelier of bathroom was not fully working, only one bulb was on No filter to have good quality of water, one of the biggest concern Care taker was not there to assist for parking as well, we and the other bungalow people figured out . He didn’t even check if we need anything we were told it’s a main location but this was pretty inside and not in the center, there were no facilities available nearby Don’t expect ice in the fridge Neither you have their own person who can handle barbeque nor you have good tie ups where you can direct us , everything was in air. For locations like this, it’s so much imp to have someone to manage this and some basic cooking stuff These oversights demonstrated a lack of attention to detail and guest satisfaction, further detracting from the overall experience.

a year ago

Overall stay is excellent! Right from the booking to checkout the process was smooth. We have booked for 2 nights here just before Christmas. Villa was exactly same as in picture and we also got few necessary utensils inside the villa which would be more than suffice i believe. Anyways we didn't get time to cook as we mostly ordered via Zomato and just used thier plates and cups. My son enjoyed Jacuzzi a lot. Meanwhile they had a private pool which we weren't able to utilise it completely as the water is too cold to get in. But the pool is spacious and clean! They infact followed up with me on cleaning room after our day1 stay and did the needful for our day2 stay. Recommended for Family!!👍

2 years ago

Stayed there with my 4 friends. The place is very neat and clean and luxurious. It was very comfortable stay. The only problem we faced while staying was the power outrage. There was no power till 7pm so we couldn’t use AC and had to use only fan and light on inverter but the owner compensated us with breakfast and extended check-out time. The overall experience was good and looking forward to come again.

a year ago

Kia Villa does not just rent you a property but sells you an experience and memories! We had rented it for 1 night for my birthday, had an amazing time. The property is luxurious with bathrooms including opulent jacuzzis, rooms all spacious, and a pool for a quick dip. It is at the heart of the city for reach and still away from the chaos, a serene experience. I would 100% recommend it to anyone looking for a small getaway!

2 years ago

This is the best villa I have ever visited. The room are too spacious jacuzzi is too awesome. The care taker are so polite and good I love the place and will make sure always I will go there. And also others should visit it's very reasonable

a year ago

I had a terrible experience at Kia Villa Lonaval. The host was extremely rude and spoke to me and my fellow guests in a very disrespectful manner. On top of that, the villa was disgustingly dirty and lacked any sense of cleanliness. The caretaker was also very unpleasant to deal with. I would strongly advise against staying at this villa. ADVICE if it’s the last place left for vacation on the face of earth to stay please don’t go there better be at your place trust me guys you will enjoy way better. Even the Host told me that I will delete the Reviews I don’t care what all you write and it dose not matter to me ! Seriously LOL

2 years ago