玉瑞酒店

I stayed here as I was running in the Chengdu Panda marathon which was held at Dujiangyan. I booked this hotel as I needed somewhere in Dujiangyan and the reviews seemed good. ||Location is a little far from the centre. I would recommend taking a taxi if you are coming from the bus station. There didn't seem to much close by to the hotel e.g. restaurants and supermarkets although I didn't explore a great deal. ||The hotel is fairly large and the room was fantastic. Really clean, great facilities, quiet and relaxing. Above what I expected. A nice touch was a letter in Chinese and English wishing good luck for the marathon. The TV doesn't have English speaking channels which was a bit disappointing. ||I didn't try the breakfast as I had to leave early for the marathon but this was included in the price of the room. ||The downside for me with this hotel was the lack of English service. I understood when booking that the staff could speak English and when I arrived there were signs etc in English. However none of the check in staff could speak English. A very helpful staff member, I think his name was Tom, was great and intervened and assisted. He was outstanding in making sure my taxi was booked and communicating this to me. Thanks Tom. However when Tom was not around it was quite difficult. In fact when I checked out in the morning the girl simply did not understand that I was checking out. After giving her my key, I had to ask numerous times for my 200Yuan deposit back and I only got it after she called Tom. I then got a call later that day from Ctrip, the booking site I used, asking if I was staying another night because I apparently hadn't checked out of the hotel?! All this was very troublesome and quite annoying. ||If you can speak Chinese, this hotel will be great and I recommend. If you don't, then it may be a bit difficult if you have questions etc.

我住在这里是因为我正在参加在都江堰举行的成都熊猫马拉松比赛。 我预订了这家酒店，因为我需要在都江堰某个地方，而且评论似乎不错。 ||位置离市中心有点远。 如果您从公交车站过来，我建议您乘坐出租车。 酒店附近似乎没有太多地方，例如餐馆和超市虽然我没有探索太多。 ||酒店相当大，房间很棒。 真的很干净，设施很棒，安静且令人放松。 超出我的预期。贴心的是一封用中英文写的信，祝愿马拉松好运。 电视没有英语频道，这有点令人失望。 ||我没有尝试早餐，因为我必须提前离开去参加马拉松比赛，但这已包含在房费中。 ||对我来说这家酒店的缺点是缺乏英语服务。 我在预订时了解到工作人员会说英语，当我到达时，有英文标志等。 然而，办理入住手续的工作人员都不会说英语。 一位非常乐于助人的工作人员，我想他的名字叫汤姆，非常出色，提供了干预和帮助。 他非常出色地确保我的出租车已预订并将其传达给我。谢谢汤姆。然而，当汤姆不在身边时，事情就变得相当困难。事实上，当我早上退房时，那个女孩根本不明白我要退房。给了她钥匙后，我多次要求退还200元押金，直到她打电话给汤姆后才得到。 那天晚些时候，我接到了我使用的预订网站携程网的电话，询问我是否要再住一晚，因为我显然还没有退房？！ 这一切都很麻烦，也很烦人。 ||如果你会说中文，这家酒店会很棒，我推荐。如果您不这样做，那么如果您有疑问等，可能会有点困难。

7 年前

交通、餐飲便利，櫃台服務親切，客房寬敞舒適，衛浴乾淨，環靜幽淨。

交通、餐饮便利，柜台服务亲切，客房宽敞舒适，卫浴干净，环静幽净。

5 年前

😘😘😘

9 个月前