Sheraton Beihai Resort

Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against.My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first?Room was spacious and clean. Nice view over the ocean. At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast.That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.

在这家酒店的住宿经历非常复杂。只预订了一晚，可以选择延期，但决定不去。我和我的妻子乘坐分开的航班，我的航班延误了 5 个多小时。我是在午夜 02:00 到达办理入住手续的。首先，接待处告诉我我走错了酒店。我必须向他们证明我的预订以及我妻子已经在房间里的事实。经过一番讨论后，他们拒绝让我入住，但让我打电话给我的妻子让我进入房间。首先，不对外国人办理入境登记是违法的。第二，这么晚我为什么要叫醒熟睡的妻子？在坚持入住后，整个过程又快又顺利，这让我想知道，为什么要先讨论？房间宽敞干净。海景不错。 09:30，自助早餐时，我们受到了一大群服务员的欢迎，他们看着半空的自助早餐。几乎没有西餐可供选择，也没有冷盘。经过询问后，我得到了一盘两片卡芒贝尔奶酪、硬奶酪和某种牛奶奶酪。这不是喜来登早餐的标准。这也是我的最终结论。对于这个价格和作为喜来登度假村来说，它不符合人们对这个名字的地方的期望标准。

7 个月前

酒店設施非常好，環境也非常優美，但是前台服務要多培訓，还有房間卫生间，最好有專人去檢查

11 个月前

挺好的。标准五星級体验。

7 个月前

服務很棒 風景一流

7 个月前

Excellent in all aspects.

各方面都很优秀。

4 个月前

還是睡不錯的酒店。

7 个月前

GOOD GOOD GOOD

好好好

1 年前

OK，OKOKOK

好的，好啦好啦

1 年前