杭州云栖海航度假酒店

Overall we enjoyed our stay here very much. The buildings seem new and are well decorated. The lawns and fountains were well maintained. The outdoor pool looked beautiful but disappointingly it was closed, although it was about 28 degrees and sunny. The indoor pool was fine though, with clean locker rooms. We got foot massages in the evening, they start at 98 rmb for 70 minutes.||The Chinese restaurant was good although the English translations were unhelpful and there were no photos in the menu, so every dish was a bit different from what we expected. The breakfast buffet was fine, nothing exceptional.||This location is very far from Hangzhou's famous tourist sites with the exception of the Song Dynasty Village theme park. However there are very nice peaceful hikes within walking or a short bus or taxi ride away and it was nice to get away from the busy city center.

总的来说，我们非常享受在这里的住宿。建筑物看起来很新，而且装饰得很好。草坪和喷泉维护得很好。室外泳池看起来很漂亮，但令人失望的是它关闭了，尽管气温大约为 28 度，而且阳光明媚。室内游泳池还不错，更衣室很干净。晚上我们做了足部按摩，起价98元70分钟。||中餐厅还不错，虽然英文翻译没什么帮助，菜单上也没有照片，所以每道菜都和我们想象的有点不一样。自助早餐还不错，没什么特别的。||这个位置离杭州著名的旅游景点很远，除了宋村主题公园。然而，步行或乘坐短途巴士或出租车即可到达非常安静的远足场所，远离繁忙的市中心真是太好了。

14 年前

对于外地自驾游过去的朋友非常方便，走G2501绕城到之江路出口下，开过去几分钟就到了，可以绕过杭州市区堵车的痛苦。马路对面就是宋城，去六和塔也不远。酒店周围绿树环绕，空气很好。酒店的自助餐也不错，虽然没有高档的菜，但是吃饱肯定没问题。但是缺点就是客房的设施有点陈旧了，但是还算干净，住着还是挺舒服的。推荐入住。

8 年前

酒店绿化面积很大，园林里翠竹、山茶花长得非常好看。住在酒店很安静，很舒服。|哦对了，酒店离宋城很近，一家老小去宋城玩很方便。玩的很开心！下次还会来的。

8 年前

We stayed at this hotel for one night as part of a multi-city China tour. We were impressed at first. The lobby was very pretty and featured a huge fish tank filled with koi. However, it went straight downhill from there. The tour guide had pre-ordered a dinner including a local specialty, Beggar's Chicken. The hotel was unable to serve the dish because the entire kitchen staff had resigned and the new staff did not know how to prepare it. Instead, they substituted it with an unappetizing boiled duck. After dinner, we proceeded to our room, which entailed a five minute walk outdoors. The room was an unwelcome surprise! There was a glass wall between the shower and the bedroom. Also, the shower stall was not fully enclosed, so the floor was soaked afterward. Do not share a room with someone who may open the Venetian blinds without your permission. It was cold, the heat did not work, and the hardwood floors did not help. Other problems -- confusing light switches, hard-to-use television remote control, and television channels and volume changed by themselves. We asked the front desk to mail postcards for us, but they were unsure of the amount of postage or how to get them to the post office. They seemed more interested in reading our cards than getting them in the mail. Breakfast was cold because it had not yet been reheated. When we left, hotel management accused another couple in our party of stealing several items, all of which obviously would be of no use to them. The hotel wanted to withhold the tour company's deposit. Luckily, our guide knew it was a common scam and handled the situation well. Nevertheless, our departure was postponed by more than an hour.|

作为中国多城市之旅的一部分，我们在这家酒店住了一晚。 一开始我们印象深刻。 大堂非常漂亮，有一个巨大的鱼缸，里面养满了锦鲤。 然而，从那里开始就直线走下坡路。 导游提前订了晚餐，包括当地特色菜叫化鸡。 酒店无法提供这道菜，因为所有厨房工作人员都辞职了，新员工不知道如何准备这道菜。 相反，他们用令人倒胃口的煮鸭代替。 晚餐后，我们前往房间，需要在户外步行五分钟。 房间是一个不受欢迎的惊喜！ 淋浴间和卧室之间有一堵玻璃墙。 另外，淋浴间不是全封闭的，所以洗完后地板都湿透了。 请勿与未经您许可可能打开百叶窗的人同住一个房间。 天气很冷，暖气不起作用，硬木地板也没有帮助。 其他问题——电灯开关混乱、电视遥控器难以使用、电视频道和音量自行改变。 我们要求前台帮我们邮寄明信片，但他们不确定邮资多少或如何将明信片送到邮局。 他们似乎对阅读我们的卡片比邮寄卡片更感兴趣。 早餐很冷，因为还没有重新加热。 当我们离开时，酒店管理人员指责我们一行中的另一对夫妇偷了几件物品，所有这些显然对他们来说毫无用处。 酒店想扣留旅游公司的押金。 幸运的是，我们的导游知道这是一个常见的骗局，并很好地处理了这种情况。 尽管如此，我们的出发还是推迟了一个多小时。

17 年前

酒店圣诞节的气氛很浓！很漂亮哦！环境和绿化都不错！我在网上看到酒店介绍有室内恒温游泳池，游泳池水质很干净，人不多就带孩子来游泳，孩子可开心了！很喜欢这里！下次一定再来玩！

8 年前

Dirty room lack of maintenance. Fridge was taken away. The entire hotel was kind of a clone of any resort hotel in Thailand or Indonesia but really awkward in such a place where outside temperature is below 10 degrees. There was no heating in the room I ended up catching cold for my 1 night stay. I was supposed to be attending an event in Aliyun's new headquarters in a no man's land. This hotel was recommended by the organizer due to its close proximity but it turns out I had to pay CNY50 to get a cab to the venue. The way from Hangzhou downtown to hotel was another disaster basically no cab driver was willing to go to that place.

房间肮脏缺乏维护。冰箱被拿走了。整个酒店有点像泰国或印度尼西亚度假酒店的翻版，但在室外温度低于 10 度的地方真的很尴尬。房间里没有暖气，我住了一晚就着凉了。我本来要去阿里云无人区的新总部参加一个活动。主办方推荐的这家酒店是因为距离很近，但结果我要花50元才能打车到会场。从杭州市中心到酒店的路又是一场灾难，基本上没有出租车司机愿意去那个地方。

10 年前

我住在四号楼，外面是室外泳池，景色好美，好舒服。房间挺大的，很干净。各项服务也到位。前台、餐厅、客房的服务员都很好。点个赞！和朋友一起来的，晚白天还可以去附近的景点玩，有云栖竹径、宋城。地理位置很方便。

8 年前

很喜欢这个酒店的室外泳池，来的时候泳池开业，还是免费的，很干净，小孩子很喜欢。来住的时候前台给了免费升级，住的开放式套房，面积很宽敞，很适合小孩子活动。下次还会选择这里。

8 年前