Yuelai Express Hotel

5 minue walk to the river. Rooms are good and large but a little humid. The only point of improvement, is to address that the receptionist was playing games on her phone. When I entered to check in, she did not turn off the game but kept playing while trying to check me in. This did not work and took long. There were a few issues like the room key didnt work but she could not help because of her game. I understand that sometimes at work, nothing happens and you get bored and games cannot be paused, but this is place of work and when a guest comes in, you should turn off the game to welcome them... a bit ridiculous that I should be mentioning this. Its common sense.

步行5分钟即可到达河边。房间宽敞舒适，但略微有些潮湿。唯一需要改进的地方是前台接待员在玩手机游戏。我办理入住时，她没有关掉游戏，而是一边玩游戏一边帮我办理入住。这导致办理过程非常漫长。还出现了一些其他问题，比如房卡打不开门，但她因为玩游戏也无能为力。我理解有时候工作无聊，游戏也无法暂停，但这里是工作场所，当有客人入住时，应该关掉游戏来迎接他们……我竟然还要特意提这件事，真是有点荒谬。这明明是常识。

9 个月前