金茂三亚丽思卡尔顿酒店

The service was fantastic, starting from the beach boys/girls and to the cleaning staff - everyone has been extremely helpful, attentive to our needs and diligent about our water safety. It would have helped if the staff could speak better English, but we were able to communicate just fine without it using Google Translate. ||The territory is very well taken care of and full of greenery. The rooms were always clean and comfortable. The two pools were beautiful and very peaceful - it felt like there was barely anyone there, so we were able to have a very calm time by the pool.||Most importantly, we were blown away by one of the hotel staff members - Tatyana! She provided us with a wonderful welcome and was extremely responsive to all our queries. She has also shown exemplary professionalism and empathy all throughout our stay. All in all, she was incredibly friendly, extroverted and helpful - we will miss her very dearly!

服务非常棒，从海滩男孩/女孩到清洁人员，每个人都非常乐于助人，关注我们的需求，并努力确保我们的水上安全。如果工作人员能说更好的英语，那就会有帮助，但即使不使用谷歌翻译，我们也能很好地沟通。 ||这片土地得到了很好的照顾，充满了绿色植物。房间总是干净舒适。这两个泳池很漂亮而且非常安静——感觉那里几乎没有人，所以我们能够在泳池边度过一段非常平静的时光。||最重要的是，我们被酒店的一位工作人员——塔蒂亚娜（Tatyana）震撼了。 ！她对我们表示了热烈的欢迎，并对我们所有的问题都做出了积极的回应。在我们住宿期间，她还表现出了堪称典范的专业精神和同理心。总而言之，她非常友好、外向且乐于助人——我们会非常想念她！

1 周前

这次选择入住丽思是正确的，老牌酒店，环境不错，设计风格是东南亚风格，特别适合度假。酒店大堂宽敞明亮，接待人员都很热情，房间卫生也很干净，儿童乐园活动多，接待的李李欧巴，很热情（入住前安排，入住后的关注，延迟退房，升级……很满意）客房的主管小婷，服务很周到。酒店卫生打扫的很干净，干湿分离做得很好。户型很好，大阳台看海很不错，晒衣服也干得很快，每天都有开夜床。丽思卡尔顿的服务在我心中永远是在线的，打扫的东丽大姐，人很好哦，让我们感受到超5星的服务和宾至如归的温暖。

3 个月前

Hotel is lovely- and certainly appears to be on the best swimming beach in Sanya.Lagoon rooms have cozy patios and allow you to swim out in the lagoon (long and winding and beautifully landscaped pool) directly from your room. ||Breakfast quality was not up to par- huge quantities of so so food. Plenty of filling carbs but long wait for made to order omelets and very crowded and loud.||Sofia- the on-site Italian restaurant- provided delicious food - tasty , creamy burrsta salad, tender perfectly cooked steak, excellent fresh seared foie gras and superb service.||Best part of our stay was Annie- a personal butler assigned to us who was extremely professional, efficient and kind. She was very responsive not only to our questions but went above and beyond to address our concerns (ie breakfast issues, for which food manager reached out to not only understand the problems but to make it up to us with a quiet delicious breakfast on our final morning). Annie consistently messaged to ensure our stay was up to expectations and as a result we thoroughly enjoyed our visit. ||If you love the beach and ocean swimming, and if you can have Annie as your liaison, would highly recommend the Ritz Carlton. Seems to be particularly good for young children as well!

酒店很漂亮，而且似乎位于三亚最好的游泳海滩上。泻湖客房设有舒适的露台，让您可以直接从房间到泻湖（又长又蜿蜒、风景优美的游泳池）游泳。 ||早餐质量达不到标准——食物量很大。 碳水化合物充足，但煎蛋卷要等很长时间，而且非常拥挤和吵闹。 ||索菲亚 - 现场意大利餐厅 - 提供美味的食物 - 美味的奶油 Burrsta 沙拉，嫩熟的牛排，美味的新鲜烤鹅肝和一流的服务。||我们住宿期间最好的部分是安妮——一位分配给我们的私人管家，她非常专业、高效和友善。她不仅对我们的问题非常敏感，而且还超越了我们的担忧（即早餐问题，为此食品经理不仅了解了问题，而且在我们的最后一次安静美味的早餐上弥补了我们的不足）早晨）。安妮不断地发信息以确保我们的住宿达到预期，因此我们非常享受这次旅行。 ||如果您喜欢海滩和海洋游泳，并且可以让安妮作为您的联络人，那么强烈推荐丽思卡尔顿酒店。似乎对小孩子也特别有好处！

2 周前

该酒店整体满意度给一百分。下次还会选择入住。定了两房一厅的套房，孩子最喜欢楼下的儿童乐园还有游泳池,水质干净。感谢康乐妹妹Jane的推荐，我们去了附近游玩，滴滴出行方便，去附近的天堂森林公园、亚龙湾沙滩等景点距离都挺近。

3 周前

入住体验感很好，住的舒适，玩得开心。入住当天正值生日，感谢客房的曾以春和杨婷主管，在房间给我们准备的惊喜，很Surprise ，不仅房间打扫的干净，服务还很细致入微，主动给加了儿童用品。小林管家很用心，各种帮我不说，还给准备了蛋糕，甜品。酒店的无边泳池，大人小孩都喜欢，景色很美。体验了旅拍，每张都很出片，大家都很满意，下次来三亚，还会选择入住丽思。

3 个月前

This is our 14th time to stay at the Ritz-Carlton in Sanya. When we first got here our kids were 4 and 6 years of age. Now they are 18 and 20 so we have very fond memories of this hotel. Some of the staff still remember us which make us feel like we are family. Our stay at the Club level has been amazing, the service is exceptional and the quality of the food at the hotel and in particular at the Club level is of the highest quality. The quality of the rooms/room service/amenities/pools etc are of the highest standard.|I have been to many hotels and I think the Ritz-Carlton Sanya is still the best.|I would like to thank Patrick Weder, General Manager, the Chef’s in particular, and all the staff at the Club level for making our stay so enjoyable.

这是我们第14次入住三亚丽思卡尔顿酒店。当我们第一次来到这里时，我们的孩子分别是 4 岁和 6 岁。现在他们分别是 18 岁和 20 岁，所以我们对这家酒店有非常美好的回忆。一些工作人员仍然记得我们，这让我们感觉就像家人一样。我们在俱乐部级别的住宿体验令人惊叹，服务非常出色，酒店的食物质量，尤其是俱乐部级别的食物质量是最高的。房间/客房服务/设施/泳池等的质量都是最高标准的。|我去过很多酒店，我认为三亚丽思卡尔顿酒店仍然是最好的。|我要感谢总经理Patrick Weder特别是厨师，以及俱乐部级别的所有工作人员，让我们的住宿如此愉快。

3 个月前

This was our first experience in Sanya - billed as the Chinese Hawaii. Having travelled extensively in China, we were nervous about how good the service would be. We need not have worried.|We booked an Ocean view club room, which was spacious and impeccably clean. On the seventh floor we had a good view of the gardens and the bay with the toing and froing of ships out to sea and water sports nearer to shore. Plenty of complimentary water bottles so no fear of dehydration.|There are two main pools, and we used both. The larger one circles the hotel and you can take a mini canoe and paddle around! The infinity pool at the beach is more traditional and relaxing.|There are four restaurants and all are of a good quality and the service, whilst English may be limited, is keen and if you use a translation app, all is smooth. At reception there are two staff who speak fluent English who can help with any queries.|Restaurant reviews have been provided separately, but the Italian chef looks after you well in 'Sofia' is excellent, the buffet breakfast has a vast selection, 'Sand' provides a relaxed outdoor experience, and the Chinese restaurant 'Pearl' has a fabulous 'mapu tofu'.|The beach at Yalong Bay is several miles long, and there are Western hotels all along it, so if you were here for longer, there are several other restaurants you can try. |One of the top ten golf courses in China, Yalong Bay GC is only 15 minutes walk from the hotel so this is a dream for golfers!

这是我们第一次来三亚——被誉为中国的夏威夷。我们在中国旅行过很多次，因此对服务的质量感到紧张。我们不必担心。|我们预订了一间海景俱乐部房，房间宽敞且一尘不染。在七楼，我们可以看到花园和海湾的美景，可以看到出海的船只和靠近海岸的水上运动。有很多免费的水瓶，所以不用担心脱水。|有两个主泳池，我们都用了。较大的一条环绕着酒店，您可以乘坐迷你独木舟四处划桨！海滩上的无边泳池更加传统和放松。|有四家餐厅，所有餐厅的质量都很好，服务虽然英语可能有限，但很热心，如果您使用翻译应用程序，一切都很顺利。接待处有两名英语流利的工作人员，可以帮助解答任何疑问。|餐厅评论已单独提供，但“索菲亚”的意大利厨师将您照顾得很好，自助早餐有多种选择，“沙”提供轻松的户外体验，中餐厅“珍珠”有美味的“麻布豆腐”。 |亚龙湾的海滩长达数英里，沿途都是西方酒店，所以如果你在这里待的时间较长，还有几家其他餐厅您可以尝试。 |中国十大高尔夫球场之一的亚龙湾高尔夫球会距离酒店仅15分钟步行路程，这是高尔夫球手的梦想！

4 个月前

酒店环境很好，优雅清净，卫生整洁，服务人员服务周到，热情，有耐心。室外泳池水质很好，很贴心为住客准备浴巾和瓶装水。（1209）房间

1 个月前