Le Méridien Chicago - Oakbrook Center

Stayed here for four nights while visiting Chicago for a wedding. The room was spacious, clean, and well kept. The bed was so comfortable. The hotel’s location is fantastic. They’re situated near many stores and dining options. The staff were always helpful and friendly. We’d definitely stay here again!

5 days ago

My original room had some noisy neighbors and I was able to be moved really easily. I appreciate that. The room itself was comfortable and clean, both a must for my travels. The location? Not so much, but that was my fault as I was the one who wanted to stay at this particular hotel. There were some nearby good food options and the hotel bar was nice with some unique twists on classic drinks.

3 weeks ago

Definitely not the premium product Marriott promots the Le Meridien to be. The bed was comfortable but the linens were well used and getting very thin. The room temperature did not seem to be affected by the thermastat setting and tended to run cold. Someone had a small dog that was barking for hours one of the nights. ||I tried using some of my suite night upgrade certificates on this stay as it showed both the Excutive and Presidential suites available. The day before arriving I was notified that there were no upgrades available and they were denying the use of the certificates. When I checked in they gave me an upgrade to a Premium Deluxe room. I asked what the difference was and was told it had two sets of slipers and bathrobes. Premium rooms are a corner room on a lower floor with one set of slippers and bathrobe. Classic rooms are on the lowest floors with no extras. I have stayed here one other time and actually found the corner room to be slightly larger and to me seemd more premium. ||I was curious and attempted to book another room and found that I could have booked either of the suites for cash the same days I was there. I understand the use of the certificates is up to local management but one would think it would be better to give the room to a high tier rewards customer and attempt to sell there standard room for cash. It's a lot easier to sell a $200 night room than a $500-800 ||

2 months ago

Stayed here for the second time with the first time back in 2019 and happy to see that the hotel was as nice as we remembered. Rooms and amenities are clean and everyone in the staff are very helpful. Would absolutely stay here again. Location is also ideal being so close to the mall and restaurants.

3 weeks ago

Very good hotel overall. Rooms are well-kept, clean and furnished well. Excellent location by the Oakbrook mall with easy access to multiple highways. Very nice, friendly, professional and responsive staff. Rebecca, at the front desk, was very kind and upgraded one of our two rooms to a suite. ||Solid hotel for the price. You won’t get wrong here.

2 months ago

Stay here frequently and the rooms are always clean and service is always amazing. With it being 4 degrees outside they even gave our group free shuttle service to the restaurant and back. First class. They have a great lounge with very nice view from the 9th floor. The coffee bar in the lobby is excellent as well.

4 months ago

Disappointing Stay for a “4-Star” Hotel As avid travelers who’ve stayed at numerous 4- and 5-star properties. We had high expectations for this hotel, especially given its prime location in Oakbrook’s shopping district. Unfortunately, it fell far short. The rooms were tiny, dark, and cramped, with dirty carpet and dusty surfaces. The bathroom had a foul smell, particularly from the curtains, and the pillows were unpleasantly musty. The overall cleanliness was lacking, making for a very uncomfortable stay. The pictures they show on the website for the room/bathroom are pretty deceiving. We even requested a change of room, after we entered and realized it was too tiny for our family (a baby and a pet), but nothing. For the price and reputation, this hotel did not meet the standards we’ve come to expect from a 4-star property, and we would not recommend it. As for the staff at the front desk and valet, the one star is for them only. They were warm, professional and welcoming.

3 months ago

The rooms were clean, property nicely maintained and the customer service was phenomenal. Staff would see a need and immediately meet the need - sometimes without asking. ||I would definitely stay at this hotel again! Great choice for any occasion.

3 months ago