Best Western Oakbrook Inn

Disappointing Stay—Needs Maintenance Stayed for two nights and was disappointed with the condition of the hotel. The room felt outdated, and there was a noticeable odor. No washing machines available, which was inconvenient. The first floor seemed neglected, with clear signs of poor maintenance. Overall, I’d rate it 1.5 to 2 out of 5—definitely not up to expectations.

3 weeks ago

We had a great time staying in this hotel. Staff are nice.Specially the staff in cafeteria I forgot to asked her name she is so nice she makes sure the food trays are always clean and in stocks and cooks our eggs with a smiling face☺️.

2 months ago

Hidden behind a shopping center, a nice hotel with excellent staff. Busy on the weekend but very quiet in the week. Reasonable prices, clean rooms and a nice free breakfast.

a month ago

Having just driven across the country 3 months ago to move, we've become quite the judges of low- cost hotels. This one was amazing. Immaculate. Smelled great. The service was personable and warm. The beds were comfortable. The water pressure was so good and the water got hot instantly! The rooms and location were quiet, and the breakfast wasn't bad. I highly recommend this hotel. My mom had a few activities coming up in Chicago, and she's going to be staying here every time!

7 months ago

Staff was very friendly. Room was very clean and comfortable. Hotel was quiet. Breakfast was beyond what I expected.

a week ago

This is hotel we stayed at a few years ago and had issues then. We tried it again but nothing has changed much as its obviously run on a shoestring budget, the renovation work is of lesser quality/limited and the breakfast is limited choice and doesn't change. Either management or owner ship (maybe both?) is, I believe, the problem. At least they removed (partially) the BW Plus label which this place never should have had.||Rooms have been renovated on a very tight budget. Best Western has finally removed their Best Western plus label though the business cards and the hotel channel still show it to be a BW Plus which it never was. That said, the top drawer of the dresser had some kind of dark particulate matter that we had to clean out before we could use the drawer. The lid for the ice bucket was dirty and there was old water and particulate in the bucket with no plastic bag liner provided. The refrigerator was either set way too cold or was not working as it should to the point where it froze fruit that i put in it. The laminate plank flooring was atrocious with raised seams, broken corners and planks moving up and down-not what I would call safe. Worst though was we were supposed to have a mobility accessible room with a roll in shower and we were given a non-accessible room because the room we were supposed to get was not available for an ungiven reason.||Same fare every day for breakfast (we stayed 3 nights) limited choices available and not very good quality on some of the items that were available. Some items were stocked in a limited fashion.

6 months ago

The things you go to a hotel for: clean and comfortable beds, clean bathrooms, breakfast included, easy parking, pleasant staff, quiet. ||This has all that and a lady that makes omelettes for tips. ||They seem to be redoing some stuff, there were boxes of flooring and bedframes stacked up, but the boxes didn't impede traffic.||The cost was low, low for the midwest, almost suspiciously low for Chicago. We have stayed 3 times now, and will keep coming back (it's a great location for us)

6 months ago

Cockroaches on the walls, in the food at the breakfast bar. Place smelled awful.|Bathroom was dirty, sheets weren't clean. Hair on the pillow...Mine is grey.|Couldn't get pics of the dining area, the "family" was there watching.|Had to threaten to call the health department to get my room comp'ed

4 months ago