Courtyard Houston I-10 West/Energy Corridor

The hotel is pretty dated and the layout is a bit odd. But my room was very clean and the stay was fairly quiet. The staff I interacted with were very friendly and the bistro manager went above and beyond hand delivering an order to my room when the meals had accidentally been swapped. Will definitely stay here again if in the area. Only negative was I booked a king room and got a double queen, but minor issue.

4 months ago

The staff is amazing, Henry T checked me in. It was super quick, super easy. Really appreciate them valuing my time. The room is clean, smells nice, has everything I need including a full length mirror. Ac is nice and cold! I couldn’t ask for much more!

2 months ago

Staff is great, very helpful. They have a good Bistro as well to grab breakfast/dinner. Room are hit or miss but staff is good and allocates a different room if you request. Structure/design is weird. Specially if you have to go to second floor with luggage, you have to walk a lot.

3 months ago

Positive: TV allows you access Netflix Check out at 12:00 PM was great Negative: TV in the the room was too small No breakfast served at all

2 months ago

I was quoted a price of $88 for Christmas Eve night of 2024. When checking out, the bill was $108. I brought this to the attention of the desk clerk and she said the difference would be credited to my credit card in 2 or 3 days. It is now January 22, 2025, and no refund. Courtyard in Houston said that it was sent to my CC, but the CC Company has no record of it. What to do? Sounds fishy..

4 months ago

All of the staff was so nice but our room smelt like mildew. We didn’t say anything because it was just a 1 night stay but other than that everything else was great

3 months ago

Our business Garage Door Doctor, recently held a conference meeting for a hiring event at Courtyard, and we couldn’t be more pleased. The service was outstanding—attentive, friendly, and efficient. The staff ensured that everything ran smoothly, creating a professional and welcoming environment. Highly recommend Courtyard Houston any business meetings or events. Five stars!

7 months ago

Rude customer service didn’t like the way the guy at the front desk was talking. Y’all need to teach how talk to customer. I don’t his name but I can on 4/10/2025 6:49

2 months ago