Hampton Inn Houston I-10W Energy Corridor

Accessible to the freeway, several eateries close by. David, desk agent, was friendly and very accommodating. Texts were received regarding comfier of stay. Rooms were a little outdated but comfortable. Hallways were always hot.

2 weeks ago

My wife and I were down in Houston for a week to visit my daughter. We enjoyed our stay at the Hampton Inn very much. The staff was excellent and very friendly. One of the manager's named David took very good care of us. The Continental Breakfast was especially nice as those kinds of breakfasts go. It was very well maintained and I liked that it lasted till 20am rather than 9am like so many other hotels that provide the same type of breakfast. My only gripe is that the owners of the Hampton Inn have allowed their facilities to become outdated which causes the hotel to underdeliver. Our room had a substandard AC unit that you could not run the fan continuously to keep the air flowing and introduce fresh air into the room. As we all know the room windows, especially on the first floor are always sealed I suppose so people cannot sneak in additional occupants without paying so the only way to get fresh air is to run the fan unit in the AC. This also caused there to be a almost constant meldewy smell in the room as well. Now, that was possibly a maintenance issue as well because I know those units have a drain to handle condensation buildup and they typically get clogged and then yeah... the mildew issue arises. The bathroom did not have any kind of exhaust fan so when someone went number 2 everyone in the room got to enjoy it more than the person who just did it! The room had limited USB connections for phone and electronics charging and they were all Type A, rather than the new kind Type C that almost all electronics use now. The appliances were kept inside a bureau. You have to open a cabinet door to then open the refrigerator. Also the coffee maker was pushed back in the bottom level of the bureau which made it rather difficult to access to make coffee with if you wanted it. Fortunately, they did keep a coffee bar open 24hrs that was for the most part kept somewhat fresh, but if your room was a ways from the front desk it might be a clip for you to get to it and back to your room, but it was there so you could get some decent coffee if you wanted it bad enough. In addition, the pool was not heated like the The Hilton Garden Inn just down the street so that their guests can enjoy it year round. In addition, there were just some other things going on in the general construction of the building because we would sometimes get so unpleasant odors that would come from spaces near but not in our room and some noises as well. The Hampton Inn just really need to gut that Hotel and build a new modern facility. They are usually a higher end hotel and hold a reputation in the market and they have neglected this location far too long! I will say that I thing that the management and staff at the location have gone to painstaking efforts to keep the facility they have been given to work with and at everyday at the best shape, condition and cleanliness as is possible, maybe with exception of the maintenance on the AC system in our room if in fact our mildew problem was in fact a drainage issue which I in all honesty cannot be sure. It's entirely possible that it's just that the room is such an enclosed up space and the fan cannot be run by itself without the AC compressor running too, which helps dry up condensation and prevents mildew. But, as far as the rest of the facilities go the place was very well kept and maintained. I mean my hats really off to the management and staff for how well they keep that old facility presentable and functional. Hampton Inn owners just need to get it together and update that facility as soon as possible. I mean, even the bed had an old frame and maybe the mattress too that was unstable and lumpy feeling. We visit our daughter in Houston frequently and I am torn as to whether we will stay there again. We loved the staff and such but the hotel itself was just not up to snuff!

2 months ago

Stayed 2 nights on a business trip. Bed was pretty firm, breakfast was good with waffles and many other items available. Staff was very friendly, helped me print several pages I needed for my meeting. There are several restaurants within walking distance from the hotel including Ihop and Twin Peaks, just in case you want a few barley and hops inspired beverages without having to drive anywhere.

2 months ago

Had a stay here 12/26-12/29. Everyone was wonderful the receptionist were a pleasure. The hospitality that I received here was top of the line! The rooms were clean, breakfast was great! I had a wonderful stay. The location was 30 minutes from everything needed. Plenty of restaurant options around. Location is perfect! I’d 10/10 recommend!

5 months ago

The room was clean, hot shower, comfy bed, good tv channels, cold ac, friendly staff and great breakfast.

2 weeks ago

Well managed hotel, with friendly, welcoming staff always greeting guests. The hotel includes a variety of hot breakfast options every day. The lobby is spacious and pleasant. There is a complimentary tea and coffee table 24/7 by the reception. Wifi is reliable throughout the hotel even outside at the swimming pool. There is a laundry room for extended stays, like ours. The room includes a mini fridge and a microwave. ||Great value for money. Good location as well. ||Nearby, there are few good restaurants, all within walking distance: an Italian one with numerous delicious chicken and steak options; a cooked at the table Japanese fair and/or an interesting pub.

6 months ago

Everything was good except for the restroom. I had asked for a handicap bathroom, as I just had knee surgery not that long ago, as in the pictures it looked to be a walk in shower. However, the handicap shower I ended up with was a run with a crazy amount of handles. Other than that it was a great room and our check in lady was wonderful! All things considered I'd definitely book here again!

6 months ago

For the price I was extremely happy, they were very helpful, the breakfast was good both days I was there. Not the top tear hotel but I wasn't looking for expensive.

2 months ago