Super Hotel O Vijayawada Near Railway Station

A sad experience Recently I had booked for our stay (6 of us All senior citizens) at Super O Hotel Vijayawada through Booking.com. I had paid advance amount of ₹5693 for 2 rooms with 3 occupancy and for three days. When we landed at Vijayawada early morning 3.30 and to shock we note that no such hotel in that name. We were taken to a formerly Adthi named hotel with after quite a search. The rooms were not cleaned. No water. No room service. Only a young chap said to be newly recruited standing outside the hotel and continuously taking over cellphone. He refused to give us the Hotel Manager.... This forced us not sign any register but vacated both the rooms. Our repeated emails and SMS for change of hotel / refund the advance paid were not cared for by Booking.com as well as the hotel. I had received 25 emails replies staying that the matter has been under consideration. After 3 days I had an email asking me to attach photos of Water not coming, AC not functioning No room service No one to help us.......... Pathetic How to send pictures or videos for AC not functioning or No water... When I posted that I would go for legal remedies for the agony ....and for refund of advance paid there is no response either from Booking.com or from the dubious hotel. This may serve as Eye opener for people not to book hotels....through BOOKING. COM. for dubious hotel in Vijayawada.

3 weeks ago

You can find other body hair full over their sheets. Its gets worse further We are about to check in they have asked for a additional amount your booking amount has no value We have question they have asked to find different place at mid night 2am No hot water. Booked a bigger room they have given us a smaller one. No basis amenities like soap, shampoo are provided Bad reception and management

a month ago

3 major issue: 1)room check in time, not guidance on which floor in the room and how to do any things. 2)check in after room hot water hot water is not available. Immediately I will inform, but management will not arrange the hitter.             3)TV also not working properly. , I Informed, but management come and check easy tell with TV hanging issue not arranged. Every thing worst management... Very bad experience... 😏😏

3 months ago

This property manager is a fraud. He gave me a single room instead of deluxe room that I booked through oyo and it looks like 3rd grade room. I was stuck with my family on the road and I began looking for another hotel. Very dissatisfied with Oyo and will never trust oyo in future and also this property. Thank you for your worst service.

a month ago

Can't give 0...Worse reception... Cancelled pre-booking requests without informing and made us stranded for a while without handling the problem. Demanded more money at the check-in time. Troubled us a lot and finally we moved out to a different hotel.... No parking

a month ago

Very poor service and I had booked deluxe a/c and no a/c is working and no lights. And they said we provide morning breakfast. And morning they said no we don't provide breakfast. Very poor service and very bad room getting smell and no neat of beds.

a month ago

For people who want under 2k stay (without kitchen or atched hotel) but are afraid of OYO , this is definitely good stay . I was afraid too but saw other families too who are staying there and felt at ease. and about the room .. room was decent sized , and AC was in perfect condition, bedsheets were cleaned but doeant look good so we asked to change the single sheet and it was done immediately over which we used our own bedsheet , pillows were good … And washroom is also good nicely cleaned and decent hotwater is available . So all in all my First time Oyo experience with family went good.. we also left our luggage in loby after checkout and it was held there till we came back

4 months ago

1. They're fraud 2. Despite booking in advance and information they don't care 3. No water bottle available in the premises even for chargeable 4. They don't shift to AC room despite booking for the same and AC isn't working in the room. I've spoken with customer service and waiting for the solution yet and it's sleepless night. Pathetic service.

3 months ago