Hotel Maa Saraswati - Katra

VERY BAD EXPERIENCE WITH HOTEL AND SERVICES 1. QUALITY OF ROOM IS TOO BAD THERE ARE NON COMFORTABLE METRESS WITH TIERED BED SHEET AND SMELLED AND UNCLEANED BLANKET 2. WHEN WE ASKED FOR TV THEN GOT REPLIED RECHARGE GOT EXPIRED 😁 3. VERY EXPENSIVE ROOM AND FOOD AS PER CONDITION OF ROOM AND TASTE OF FOOD 4. TOTALLY UNCOOPERATIVE STAFF WHEN I ASKED TO USE WASHROOM AFTER CHECK OUT THEN I GOT REPLIED WE DON'T HAVE LADIES WASHROOM IN COMMON AREA ALSO HE SUGGESTS THAT YOU CAN GET WASHROOM AT RAILWAY STATION........ SERIOUSLY I will never recommend anyone to go this type of worst place

5 months ago

Very bad low quality Third Class Hotel with Fourth Class Service- Door lock for bathroom broken. No cleaning in room as well as washroom. No speed regulator in fan. Demp wall. Light switch not working. TV remote not available. No gas in AC. Fraudulent behave of staff. Extra charge for free service. Dust and smell in room. Staff ready to fight.

6 months ago

Third class hotel with uncooperative staff we can say it's 4th class service. Tiered bedsheet, smelled and spotted blanket, smelled room, rough tabel with lots of termite. It's not worth more than 500/- per day but they charged approx 1500/- per day. Very expensive food without taste Technically they charged only for bed because there are not ac working, not tv working also washroom is too pathetic. Never recommend anyone to go there

5 months ago

Service was excellent and very generous ppl all around in hotel. All staffs were very friendly and helpful. Special mention to Mr darshan ji ! The rooms were big and quiet !

4 months ago

Very nice and great view Great staff very clean tidy, great food ,facilitation of transport to visit maa vaishno devi ,loving staff best wishes &compliment from Mauritian people Lots of love from Aashi and team to the whole staff

3 weeks ago

Loction is very good , service also so good,room is little dirty.All over it is so good

3 weeks ago

Awesome ... I loved the food and stay here .. they have safe parking facility

3 weeks ago

Very good experience 👌 Room Quality is very good.

3 weeks ago