The Heritage Safina Group Of Houseboats

Service are poor. 1. In the name of heated room they disconnected the gas connection in 2 hours. 2. Wifi is not working 3. Food Quality is not upto the mark. All dishes are sweet in taste. Paneer is like made in sugar. 4. Flush is not working in the toilet. 5. Electric supply fluctuating in every hour. Not recommended to anyone.

a month ago

We had a beautiful time at this houseboat I recommend this houseboat to everyone who is traving to kashmir

a month ago

Stayed there with family and friends for one night on 18th April 2023. Had booked through booking. com. However the houseboat preferred to negotiate off line. Was charged 10000 per room with dinner and breakfast included. Dinner was abysmal and breakfast never showed up. Rooms did not have heaters. And the caretaker Musaddik was rude. We were relieved when we finally checked out next morning. They will probably treat you better if you are part of a big group and booked through an agency. But if you are booking as an individual, brace for a nightmare.

a year ago

I had an amazing experience in Kashmir, and staying at the Safina houseboat really added to it. The staff is super sweet, always ready to make you yea and help you get a boat taxi. They arranged our whole visit for a good price. Very knowledgeable about the area. Good family ambiance. Food is super tasty. I would definitely go again!

6 years ago

Memorable stay!! 😍Heritage safina group of houseboat is located to city centre in dal lake, A perfect place in nature It is fully furnished houseboat, with Excellent service, The best part about it is the food and the staff(Mama, yusuf bhai, cook) they were soft spoken and catered all the needs . Only improvement would be on hygiene of Rooms and bathrooms, and lastly zuhaib kana courteous and business savvy person. Thanks for the pleasant vibes and memorable stay, it is highly recommended place in dal lake

2 years ago

I visited Kashmir in March 2021. I stayed in Saginaw group of houseboat for one day. Worst quality of food, water and bed. Even they served you the food which was left by someone else. Yes they mix the left over food of someone else in the fresh food. Worst experience. I am attaching the photo of room what they send us and what we get there.

3 years ago

We stayed in the boathouse 9 experienced days and enjoyed every minute. The staff did all they can to give us the feeling and hospitality of VIP guests. The place is very romantic and excellent for those who want to travel a "star trip version" to all the attractions that exist in the area and then return in the evening to the boathouse. The attactions are mostly of nature such as montain, lake and gardens.

5 years ago

A perfect place with view in dal lake, the best part of the stay was the food and the staff(mama, yusuf bhai, cook) they catered all your needs and very helpful, just need to improve on room hygiene otherwise it was a pleasant stay and lastly zuhaib kana such a gentleman, it made Memorable stay

2 years ago