Collection O Market Road Ernakulam Formerly Blue Diamond

I had an amazing experience at this hotel. The staff was incredibly welcoming and went above and beyond to make sure everything was perfect. The room was spotless, modern, and very comfortable, with a beautiful view. The location was convenient—close to everything I needed, yet quiet and peaceful. I also really enjoyed the breakfast buffet; it had a great variety and everything was fresh. Highly recommend this hotel for anyone looking for a relaxing and enjoyable stay!

2 weeks ago

Budget friendly. Value for money. Nice staff. Worth staying without any doubt.

2 weeks ago

Very nice place to stay and good service. The staff were friendly, the rooms were clean and comfortable.

2 weeks ago

Super experience and good staff with low price nice rooms

2 weeks ago

Neet and clean rooms, checkin experience was soo smoth, staffs are friendly

5 days ago

Very bad service here.. Rooms are not maintained... I am a frequent user of this property. Recently i noticed very poor service and very arrogant staff here. Instead of my complaints regarding plumbing issues in toilet, same issue was there after one month in the same room. Miss Mithra is trying to handle things well. But, i observed every month, staff are changing and today what i faced here is very sad. Today 9 Aug 24, i reached hotel by 6.15am and asked room as i informed my arrival and timing to miss Mithra. The reception boy told me no room is booked and since it is early morning, he cannot get the room cleaned. Literally he was not ready to give me any room with an additional excuse of no water in the bathroom in that entire hotel. Since i was along with my wife and mom, i requested him any ac/non ac room, but he started avoiding us and lastly told me to get out. If you want room, there is room, but no water there. This was his statement and i am disappointed a lot. He shown me the reception number and told me you have to book through that number only, not through the manager Miss Mithra. He told me to get out of the reception as it is his property. What a rude behavior from a staff. Management never knows these issues.. Anyway, i had to go to another hotel. I will not go to this hotel anymore.

9 months ago

Stay was very good.rooms are in good condition.staff's are very polite and friendly

2 weeks ago

Room was clean and comfortable and the staff were incredibly friendly and helpful

a week ago