CITY MASKAN HOTEL

I had an extremely disappointing experience at this establishment and I strongly discourage others from considering it. Firstly, locating the place proved to be a major challenge as there was no local assistance available to provide guidance. Despite reaching out to them for help, I received no response to my messages or requests. The lack of assistance persisted upon my arrival at the hotel. There was no elevator, and there were no staff members available to assist with carrying my luggage. I was simply handed the key and left to navigate to my room on my own. To exacerbate matters, the staff displayed an extreme inflexibility regarding the check-out time. They adamantly refused to accommodate even a one-hour extension and compelled me to book another day at a significantly inflated price. Adding insult to injury, during check-out, they attempted to charge me extra for unnecessary items. As if the aforementioned issues weren't enough, I was astounded to discover that the hotel does not provide a physical copy of the invoice. The invoice is only provided after vacating the room, and it reflects a lower amount than what they demand for payment.

a year ago

Close to technopark. Never noticed such a place in that area. Rooms are big and well maintained. Some old smells still exists. Room servicr and breakfast are good. They serve it on time at room. Parking is limited. No lift to top floors. You need to climb up all the staircase.

a year ago

Not recommended property. The place isn't friendly for heavy packers, no lift to move your luggage. There aren't any hotels nearby to eat. The property is located on a very narrow road. It was a surprise to us despite paying for water bottle we weren't given water

a year ago

Nice hotel to stay at, serene and pleasant atmosphere alongside reasonable cost. Most importantly, surrounded by numerous excellent restaurants (both veg/non-veg)

2 years ago

No level of hygiene, Zero maintenance and Zero service. Car parking is not option for SUV and can't accommodate more than 3 cars. Never again...

2 years ago

Pro: Cheap, next to technopark gate and ok Wi-Fi . Cons: Everything else is sad. Service, AC, AC remote.

a year ago

Had a great experience... peaceful atmosphere ...dealing of staffs seems very good.... bedrooms were neat and tidy...🥰❤️

a year ago

One of best hotels in Trivandrum at economic rates with great service

a year ago