Ascot Hotel

We had amazing stay for about 7 days at Ascot hotel, Colaba, Mumbai. Big thanks to Mr Shashank, Mr Nayim and their team for making our stay comfortable. Overall it was a positive experience.||||Thanks to Mr Shashank, the head manager who was really very helpful. What really made him stood out was his approchability and the way he genuinely cared for our comfort etc. Thanks to him, We had a very comfortable stay and more importantly a hassle free and quick check-in after such a long flight.||||Mr Nayim, the manager also contributed to our pleasant and comfortable stay. Everyday, he made sure that hotel service is delivered to the highest standard. His helpfulness extended just beyond the basics.||||We would simply say that all the personnel that we have come across contributed to a wonderful stay. Staff ( security personnels, receptionists, bell boys, managers, waiters, chefs, house keeping dept) went above and beyond to make our stay wonderful. Staff showed professionalism, helping and caring.||Staff went extra mile and this gesture was highly very appreciated i.e., leaving complimentary snack in our room, attention to details during our breakfast time, enquiring if we ll have something to eat before our flight, wake up call ( the night we had to catch our flight).||||Staff were really accommodating and paid extra attention to our needs. Staff takes pride in their work and truly cares for our comfort. I must say that most of the staff made lasting good impression.||||I must also add that the aloo paratha made by Ascot's chef was the tastiest one.||||Keep the good work Ascot team. We definitely recommend Ascot hotel.

2 weeks ago

The hotel location is very good. Rooms are very nice.. well maintained. Staff is well behaved and prompt in service. The reception manager Me. Glen was especially helpful. Would recommend the hotel to all..The most important thing if you are getting a car. They have their OWN PARKING.. Now that’s great

4 weeks ago

The hotel is full of old world charm and in an ideal location just off Colaba Causeway. The staff are very friendly and helpful and the rooms large and have a great design. Breakfasts include Indian and western options ...with lovely fruit. Bathrooms are fine but could use a few more towels. We enjoyed our stay.

a month ago

The stay and service at Ascot amazing! The room was well-maintained and the service was fast for anything that I might need. What made my stay special, however, was Nayim. No task was too big or too small for him, from bringing my bags up to the room to making sure housekeeping and all the other departments were getting their work done promptly as well. Ascot’s experience pleasant, Nayim made it extraordinary!

a month ago

Very good hotel in an excellent location. Rooms were a good size especially the bathroom with place for a separate bathtub and shower. All staff we encountered were very polite and helpful. Restaurant food is a bit on the expensive side and catering a bit more to the mostly middle Eastern clientele but this is absolutely no problem as there are loads of restaurants around for all kinds of budgets. Colaba Causeway is at your doorstep and you can also walk to Gateway of India and the museum and Jehangir Art Gallery. Bus stops also nearby as it is located just off the busy road. What more can one ask for?

2 weeks ago

Really nice starting point to explore south Mumbai with many tourist attractions in walking distance, it was a pity I didn't have more time to stay in Colaba. My choice fell on this hotel because I wanted to get the first boat to the Elephanta Island in the morning, which worked without any rush. The area is full of nice restaurants and cafes. Very welcoming and attentive hotel staff made me feel at home during my short stay - special thanks to Aniruddh and Nayim!

a month ago

"Home away from home! Ascot Hotel's warm hospitality, thanks to Shashank and Menezes, made our stay unforgettable. Highly recommended!"||Best things about the hotel are spacious bedrooms and friendly staff, the food was great and the location is perfect for shopping .. I will always come back to Ascot hotel every time I visit Mumbai

4 weeks ago

What an awesome reception from the staff !|Greatly enjoyed |Menezes and night staff totally rock it |Equally matched by the hospitality and obliging day staff always willing to assist |Heera and company at breakfast make sure we enjoy a hearty breakfast |Too good |Certainly outdo the 5star hotels in terms of family hospitality |We love it |Been coming here over the past 25 odd years |Service beyond a smile definitely!

a month ago