Hotel Legacy

I am writing to express my extreme disappointment with the level of customer service I received during my recent stay at Hotel Legacy As a frequent traveler, I understand that not every hotel experience can be perfect, but the issues I encountered during my stay were unacceptable. Here are the details of my experience: The owners cant even provide a clean towel and soap for handwash !! They asked us to buy from outside at midnight !!! Despite notifying the front desk promptly, no action was taken to rectify the situation. As a result, I had an uncomfortable and sleepless night. Unresponsive Staff: When I approached the front desk to address the issue, the staff seemed indifferent and unhelpful. Their lack of urgency and failure to provide a solution added to my frustration.The bathroom had visible stains, and the bed linens were wrinkled and disheveled. This lack of attention to cleanliness is unacceptable for a hotel of your caliber. Given the discomfort caused by these issues, I believe a partial refund of my stay is a reasonable request. I expected a higher standard of service from Hotel Legacy and unfortunately, my experience fell far short of that.

a month ago

Hotel Legacy: A Disappointing Experience I recently stayed at Hotel Legacy and was left incredibly disappointed by the overall experience. The staff seemed indifferent to guests' needs, and the service was painfully slow. Basic requests took an inordinate amount of time to fulfill, leaving a frustrating impression. The rooms were nothing special, and there were no complimentary amenities to speak of. Adding insult to injury, the prices were quite high for the subpar quality of service and accommodations provided. I would strongly advise potential guests to reconsider their choice and explore other options. Hotel Legacy clearly prioritizes profit over customer satisfaction, resulting in a lackluster experience that falls far short of expectations.

a month ago

Worst service with high rate of room !! They were only focused on ways of earning money without focusing on services !! The owners cant even provide a clean towel and soap for handwash !! They asked us to buy from outside at midnight !!! Pathetic experience

a month ago

Retrurant is very good, it feels very good, we want to come next time, The couple is Privacy in the hotel can a local couple stay, Is there a contact at the hotel to clarify this?

2 months ago

This is by far the worst hotel I have ever stayed in. Nothing to say good about this hotel, except maybe the location. The rooms were horrible and not maintained at all.

3 weeks ago

Nice hotel & staff behavior is very good. Room is vry clean nd everything is good.. 😊

4 months ago

Very very bad experience please don't go When I visited there they was offering me another hotel name elite inn in front of legacy hotel and also price was more than Oyo

3 months ago

The worst nd worst hotel I have ever visited... The room was vry vry vry dirty... And the bathroom smells like was vry dangerous... Plzz don't go there .... They only charge nd show their protocols ... Bt inside the room I feel like I was in hell ... Nd also facing lots of electricity problems there which was disturbed me whole night... I can't able to sleep properly whole night.... Bedsheet nd pillow covers are also very untidy .... Hotel legacy improve your hotel ... It was my worthest experience ever ....

5 months ago