Hotel Grace Ganga

I never met with such a worst staff. Shanky (GoliBaaz) rude person not even know how to talk politely. Madam (name not known) on reception, no care about customers need. Bathrooms were not cleaned on asking 2-3 times a boy came and clean the WC with towel (which I think they gave to the tourists for use). We forget our IDs there and asking them to kindly speed post to our address. Shanky asked me to paytm Rs.30-50 extra for this and I committed yes to him. Despite this he did not post my ID. Even after calling, he not bothered to talk to me about status whether he mailed or not, madam told me that he is in the market after 1 hr. he did not came back even after 2-3 hrs. he jammed in the traffic as per conversation with madam who was on the terrace (every time) with the customers on every call. I made 15-16 calls for my IDs but they even not gave any fruitful response. I had never seen such amazing bad staff with this kind of service. (0.0/5 rating as not having in (--) rating)

2 years ago

I never found such amazing hostel in rishikesh.The location is very close to tapovan and Laxman jhula.perfect place to stay and owner of hotel is very kind and humble.He help us to choose some cafe,atm and in other way.I like the grace ganga vibes. Rooms are best and clean and price are okay.I personally recommend to all .

2 years ago

Nice Hotel. Room was good and view from tha roof top was amazing..

10 months ago

Worst Staff ever, stinking toilets, untidy bed sheets. Staff is very busy with playing games on mobile. Owner is not from India so staff dose not take care of hotel as well of tourists. Not recommended to stay even a night for.

2 years ago

V good services.. All good 👍👍👍👍

2 weeks ago

Worst kind of staffs. They are extremely rude, have no regards or empathy for female problems. Come at your own risk, else strictly avoid. There are many options available - please explore.

2 years ago

Amazing staff with very nice service. Owner is quite helpful and the location of hotel is close to many hotspots.

2 years ago

Such wonderful hotel . Nice staff. And amazing location..😊😊

10 months ago