Club Mahindra Resort - Munnar, Kerala

Wonderful Experience at Club Mahindra Munnar! We had a really good and enjoyable experience during our stay at Club Mahindra Munnar. The resort is beautiful and the overall atmosphere is very relaxing and family-friendly. One of the highlights of our trip was the activity center, where we spent a lot of quality time. There were plenty of fun activities for all age groups, and we especially enjoyed them as a family. A special mention to Sajjin, one of the staff members at the activity center, who was extremely helpful and kind. He patiently guided and encouraged my daughter to complete her activities, which made the experience even more special for us. The magic show was also quite entertaining and added a fun touch to our evenings. Overall, we loved our stay at Club Mahindra Munnar and would definitely recommend it to families looking for a peaceful and enjoyable getaway.

a week ago

Thank you Club Mahindra. We had a very good and memorable experience in Munnar. We stayed for a week in this wonderful facility of Club Mahindra. The overall experience is very good. Very Courteous, and friendly staff members , excellent management Team. The people in activity center are very caring and friendly. The magic show, dance events and all the events are very entertaining and engaging. Overall it was very pleasant stay for us. Thank you Club Mahindra Munnar for a Fantastic Job !! Hats off to you folks !!

3 weeks ago

In a very good scenic location. Stunning view of the tea Estate, curvy ghat roads and the clouds. Buffet doesn't have varieties though compared to other club Mahindra properties we stayed at. However the food was tasty. Rooms were neat and clean. Hygiene was well maintained. Bed and pillows were good and comfortable to sleep. Service was also good and staff were friendly.

2 months ago

Staffs are very polite and good. I got some skin allergy all of a sudden and informed reception. Immediately they took me to near by hospital l Mr. Murugan was kind enough to accompany us. And second most important thing is I lost my gold chain near the bonfire area. Mr.Madan secured it and deposited in reception i appreciate his integrity 👏 god bless him .. happy hub adventures are very good and entertaining.

a month ago

Our recent stay at Club Mahindra Munnar - Lakeside and Serene was a bag of mixed experiences. While the food spread at the Lakeside Resort was excellent all three days, the response of the resort staff to other issues was very casual. Our room fan was very noisy and had issues with regulating speed and we requested on day one to address that. None of the staff took any ownership and on the checkout day also they were very averse to taking that feedback too. The checkout was delayed by an hour because no one was there to pick luggage from the room. We checked out on Vishu Day and no one cared to inform that there was a ‘Sadya’ spread for lunch and since we were moving to the other property, we could stay there for lunch. We had a lunch package of three meals and Club Mahindra, Serene has no buffet spread facility which was a big let down. This information is not shared on the app when you are booking a three meal package which you are prompted to book before checking in to get better discounts. In contrast to that though Club Mahindra Mt Serene had limited facilities, yet the staff was cordial and ready to help. We reached around lunch time and informed there is no buffet available. The Club Mahindra Serene staff shared at that time that we can take the shuttle to have a the sadya spread at Lakeside resort. Imagine coming all tired and delayed and being offered to be taken back for lunch to the same place where we have come from. Our experience at the Happy Hub adventure facility was excellent. I opted to do the ropeway circuit of 6 activities and Madan J- the instructor was very encouraging and professional in helping me through them. Must appreciate his dedication and forthcoming nature to help the guest who ventured to do that activity which was not easy by any means.

a month ago

The rooms were good. The property is very old but well maintained. We weren't provided proper information about the activities held at the property even after reaching out. The food tasted decent but the staff were arrogant and the chef was rude. There were dead mosquitoes and flies around the area where the plates are kept, informed the servers and the incharge of the restaurant but they didn't pay much heed to it and plates were kept at the same place again with the dead insects around which questions the hygiene maintained at the restaurant.

a month ago

Terrible and Unprofessional Service at Reception. This is not CM STANDARD!! Someone should look into it soon. We did a Long Journey from Bangalore hoping for a good start but went in vain due to unfriendly and ignorant staff. Prior information was given that we would be reaching by 1pm and they had confirmed that 12-1 pm check in should be possible. However evening after waiting for 1:30 hrs at 2:30 pm they inform that 2-BR Room cleaning is still on its way and Will take 40 mins. More. We had also informed our kid was not well and had vomiting due to travel on the road and had drained himself. Instead of arranging a Room to Rest asap, the staff said you can go for Lunch !! As it would take more time. Ridiculous and terrible support. Request CM Management to Address these uncertainties earliest. Thank you for Understanding. Please connect, member ID: 587220

a month ago

Property is really good. Will enjoy the best scenic views. Studio rooms will have lake view but not for all, check before you book. If they are not available can go with hotel room booking which is adjacent to restaurant

a month ago