汉庭酒店杭州西湖解百店

洗臉台排水管漏水，直接漏到酒店提供的毛巾上。換一間依舊相同部位漏水。它的早餐不是圖片上好像有不錯餐廳，是發張早餐卷，到附近恐怖小店吃。所以最後是自己掏錢找家好點餐廳解決早餐。

洗脸台排水管漏水，直接漏到酒店提供的毛巾上。换一间依旧相同部位漏水。它的早餐不是图片上好像有不错餐厅，是发张早餐卷，到附近恐怖小店吃。所以最后是自己掏钱找家好点餐厅解决早餐。

11 个月前

What a delightful surprise this hotel was. Rooms were exactly as what was in the picture. Bed was crazy comfortable. Shower was unreal - water pressure and heat were divine! Great location, only 15min walk to the lake. The metro stop in super close too. You can rent bikes for 3hrs which was helpful - just m=note you cannot actually cycle on the pathways along the lake. We didn't know that. Staff's English was 50/50, so having our booking confirmation printed in Chinese was very helpful. Even though staff's English was 50/50, we got all our questions answered and they were very helpful.||||Side note on the shower, make sure to flip up the drain cover otherwise you will get water all over the bathroom floor. Lesson learned the hard way.

这家酒店真是一个惊喜。房间和图片上一模一样。床超级舒服。淋浴棒极了——水压和水温都很棒！地理位置优越，步行 15 分钟即可到达湖边。地铁站也非常近。您可以租用自行车 3 小时，这很有帮助——只是请注意，您实际上不能在湖边的小路上骑自行车。我们不知道这一点。工作人员的英语水平只有一半，所以用中文打印的预订确认书非常有帮助。尽管工作人员的英语水平只有一半，但我们所有的问题都得到了回答，他们非常乐于助人。||||关于淋浴的附注，一定要把排水盖翻起来，否则水会洒满浴室地板。惨痛的教训。

6 年前

Was denied checkin by the hotel because they did not accept passport! They required chinese ID for checkin which means only people from mainland china can stay there? I reserved it from booking.com and when i asked them why did they list this property on an international app when they are not accepting foreigners they could not provide me with a reason. They referred me to another nearby branch 700m away saying that they accepted international passports. So we walked over only to be denied AGAIN. Demanded an explaination and they said they are more strict now since it is near golden week. Terrible experience and i will never be staying at another Hanting branch ever. Book at your own risk

酒店拒绝入住，因为他们不接受护照！他们要求入住时提供中国身份证，这意味着只有中国大陆的人才能住在那里？我通过 booking.com 预订了这家酒店，当我问他们为什么在国际应用程序上列出这家酒店，而他们却不接受外国人时，他们无法给我提供理由。他们让我去 700 米外的另一家附近分店，说他们接受国际护照。所以我们走了过去，结果又被拒绝了。要求他们解释，他们说现在更严格了，因为快到黄金周了。糟糕的经历，我再也不会住在汉庭酒店的其他分店了。预订风险自负

5 年前

Is a cheap hotel which is located near West Lake, able to walk within 15 minutes and five minutes to MRT ( Red Line). Clean room and also rest room too. The staff is spoken Chinese but, able to use some application to translate between english-chinese to communicated with us that is acceptable for me.

这是一家靠近西湖的廉价酒店，步行 15 分钟即可到达，5 分钟即可到达地铁（红线）。房间和休息室都很干净。工作人员会说中文，但可以使用一些应用程序进行中英翻译，这对我来说是可以接受的。

6 年前

Hanting are terrible. They don't tell you when their hotels are unavailable for foreigners until after you've booked them.

汉庭太可怕了。在您预订酒店之前，他们不会告诉您他们的酒店何时无法接待外国人。

1 年前

廁所沒有門需要再改進啊！

厕所没有门需要再改进啊！

6 年前

Friendly staff, close to tourist attractions shopping centerl

员工友善，靠近旅游景点购物中心

6 年前

連鎖的店，價位便宜

连锁的店，价位便宜

7 年前