Best Western Plus St. Simons

We became members of BW several years back because the dog policy is FAIR; whereas other hotels who extort up to 75% of the total room cost and call it "pet friendly". Big props to SSI BW not just for allowing our small dog but for the entire stay. The beds were very clean and comfortable, the staff were sweet, and real people. The pool area looked nice although we didn't use it. Lots of coffee to be had pretty much anytime. For those who would critique a motel breakfast, please, it's not a restaurant. They can only do so much. Have a snack and go to a local joint if you want a meal. I liked this hotel so much because of the staff that I had to ask if they were a family-run hotel. 10/10

2 weeks ago

I'm an Asheville resident who was affected by Hurricane Helene. FEMA provided me with some lodging after the storm and I came to the Best Western on St. Simons as part of that. The staff here really provided me with a wonderful stay at a stressful time, and were very accommodating. Ramon, Candice, Bubbles and many other staff members were helpful and kind. I had my cat with me and was able to keep her in the room with me. I really appreciate it the great selection of breakfast foods available and pleasant seating areas inside and outside. The pool is beautiful and I intend to come back during a warmer season to take advantage it. I really enjoyed the Jacuzzi. And the grounds are beautiful with their live oaks and Spanish moss. This hotel is charming and a great value on St. Simons!

3 months ago

Positive: The staff was terrific. Bed was comforable. The location was perfect. The price was right! Negative: The floors in the room needed to be cleaned better as well as the wall in the bathroom.

2 weeks ago

5 minutes from beach, and shopping etc. Lovely grounds and pool area with Gazebo. Super nice staff with true southern hospitality. Of note the manager Ramon, the breakfast manager Bubbles, the cleaning staff supervisors Leanne and Lorene, Candace, Bobby, really everyone who works here. I like a smile much better than bad attitudes. I like to be helped if I ask without being ignored. I plan to come to St. Simons Island more now since I recently discovered this nice getaway from the cold up here in the mountains during the Winter. Much nicer than Florida, IMO. I hope that all Best Western hotels are this nice

3 months ago

Small but with all the amenities. Clean rooms, confortable beds, pod coffee maker, fridge, big bathrooms with good towels. Breakfast with all the basics, warm, clean and the best server Miss Bubbles. Small cosy seating at the lobby with computer and lots of cushions where we all gathered for planing next adventure. The service and willing to help from all employees was fantastic. Ramon took care of us personally and directed us to the best places. The staff of this small place is remarkable helpful and friendly. Our cars were secure at all times. Recommend this place…

3 months ago

Just stayed here November 6 thru 8 2024|First the Good. |Staff very Friendly. Breakfast area was very clean and attended to. Food was very good. Coffee in the main office was very good. Very dog friendly hotel.|Now the bad.| Room was filthy. Worst hotel cleanliness we have ever had in any hotel.|The room Smelled horrible upon entering the room like dog and Smoking.|The Bathroom toilet was filthy as if someone just had an issue and there were residuals left under the toilet seat and was not cleaned. Bathroom sink was dirty as if it was not even wiped down at all. Floors were so bad we did not even bring our bags in until we went to Win-Dixie and purchased $30 in supplies to clean and disinfect room even a swifter to be able to walk in our socks on the floor. Swifter 3 times with 12 wet pads and still came out dirty. Then let air out while we went to eat. The cabinet under the tv was missing front feet and was leaning so far forward the doors and doors could not even stay shut. Toilet back cover was not even the correct one for the toilet and did not fit. Shower curtain rod was falling forward and would not let the curtain stay shut during shower. Just not taken care of.|Unless management makes major changes, we will not be back.

4 months ago

This hotel isn’t close to a lot of things but you’re only a 8-10 minute drive. The pool area is very nice. The hot tub was great. The breakfast was also very good. The lady at the front desk was very friendly. Our room wasn’t big but we had a fridge and a king sized bed so we were happy.

3 months ago

Positive: The hot tub was nice. The woman at check in on Saturday night was amazing! She was so kind and went above and beyond with helping me pick out restaurants and engaging with my autistic son. Negative: Nope.

3 months ago