Country Garden Inn South Austin

I do NOT recommend this hotel. The room smelled of mold, it appeared to be ingrained in the air conditioner. We stayed 3 nights. The first night we ran the a/c full blast all night and both woke up with sore throats. A few hours away from the hotel were feeling great. Happened again as soon as we ran the a/c. My partner got an ear infection the mold was SO BAD! Do not stay here. The room was dirty, the door kept sticking, and the service was subpar. Be warned!

2 months ago

HORRIBLE customer service. Whomever is working the front desk is without a doubt one of the rudest people I've ever encountered & has NO business being in the customer service industry. The minute he answered the phone, he was extremely crude & quite mean. He wouldn't listen to my questions or concerns, raised his voice & spoke (more like yelled) over me when I was trying to ask about a reservation; he wouldn't even take the time to explain to me why my reservation was invalid/canceled when I had emails stating otherwise. If there is a contraindication, that's fine, but to speak to a customer in such a rude manner without allowing the customer to talk is absolutely unprofessional & extremely uncalled for. I will never recommend this hotel to anyone; HORRIBLE customer service

2 months ago

DO NOT USE THIS MOTEL,,,,, EVER rooms are filthy and stinky area is full of homeless drug addicts staff is by far THE WORST I HAVE EVER EXPERIENCED and IT IS INFESTED WITH BED BUGS!!!! The cheapest room in Austin for a reason, you are better off sleeping in your vehicle.

2 months ago

I have stayed at this Hotel a few times. This last visit, I checked in, ordered Pizza Delivery, sat the pizza next to the microwave and took a shower. Got out and opened the pizza box to microwave a few slices only to discover the pizza full of ROACHES!!! I will never go back to this place.

2 months ago

Very nice

4 months ago

Muy tranquilo y muy limpio,buen precio, además ofrecen desayuno, lo único que la cama es muy chica. Pero sin duda alguna, me volvería a hospedar otra vez aquí.

Very quiet and very clean, good price, they also offer breakfast, the only thing is that the bed is very small. But without a doubt, I would stay here again.

4 months ago