Prakash Guest House

I booked the Hotel Prakash Guest House Varanasi for two nights in October through booking.com and I got an email from the hotel (no reply email) asking me to add whats app and I did it. The hotel Management asked me to pay a 30% deposit to secure the booking, and I did as they requested. They didn’t accept the card and asked me to transfer the money into their bank account and I did it accordingly. They asked me to send my booking reference and PINs and I felt shocked that why they asking for my PIN. I phoned them and they told me that “you are a foreigner” and not allowed to stay at our hotel. How rude they are. I booked the hotel and I paid the deposit and now they said that I am not allowed to stay. This is a disgusting behaviour I have ever seen. They deleted all the WhatsApp messages. They never responded to the email. Now I know why their booking.com review is always 10 because they ask for the PIN and they can score by themself. Please don’t trust them. They are disgusting and awful. When I complained about it a guy called Rahul phoned me and said that now they got a licence and now foreigners are allowed to stay. How quickly they got the licence from the government. They are lier. A guy called Sameer said that he is the owner of the property and he has 17 other properties. I asked him if he could refund my money back and he said he would but he never returned the money. Finally, I complained to booking.com customer service and they refunded the money. Please don’t book this hotel. They are fake people. They asked me to pay for their parent's company Ojo Trip. This is also rubbish. Don’t book any room through the Ojo trip as well. They are a racist and discriminate against foreigners.

a year ago

Absolute scam! - The rooms are very different from the one shown on the website images. - Bedsheets are dirty - The kettle was very dirty had rust in it - The plates were dirty - They charged a non refundable advance - They had employed kids as their staff - Location is very inconvenient - there was no hot water - Despite talking to the owner, our stay was very unpleasant

a year ago

Stinking hotel, dirty bed sheet, arrogant owner prakash gupta. He did not give me the bill and said 18 %gst extra which he did not tell while the room was being taken by me. Damp walls and dirty toilet. Avoid avoid avoid prakash guest house. No no guest house

a year ago

FRAUD HOTEL THIS HOTEL TAKES ADVANCED PAYMENT AND PROVIDES NO BASIC FACILITIES 1.NO WATER PROVIDED 2.AC NOT WORKING IN AC ROOMS 3.TV NOT WORKING 4.STAFFS AT HOTEL ARE VERY RUDE AND WILL NOT LISTEN TO YOU 5.DIRTY BATHROOM WITH NO WATER 6.DIRTY BEDSHEET AND PILLOW Had a terrible stay there and will never recommend this hotel to anyone. You experience and money both will be wasted so do not choose this hotel.

a year ago

Absolute scam! - The rooms are very different from the one shown on the website images. - Bedsheets are dirty - The kettle was very dirty had rust in it - The plates were dirty - They charged a non refundable advance

a year ago

It was a dirty, seedy place to begin with. But after the garish, colourful renovations on the inside, it is the perfect place for satisfying certain kinky fantasies. Mine is spending a busy night with a girl in one the balcony rooms while temple bells and arti chants ring in the distance, and people and traffic continue on the streets below. But in all seriousness, avoid.

2 years ago

Fake Fake Fake. This hotel is Fake. Collects advance payment for booking and then on check in you will be said rooms not available. All the people directly and indirectly is cheater. They are fraud. Don't get trapped as we were....

a year ago

Very clean and tidy rooms at affordable rates. This guest house is located near Dashashwamedh ghat(the main ghat of Varanasi), only few steps away from the gates of Vishwanath temple. It is owned and managed by a very friendly and humble family, room service is satisfactory as well. Amenities like elevator, inverter, geyser are also present. Moderately spacious rooms with lovely balconies giving a view of the cheerful roads and the bazaar. For any family traveling to Varanasi, this hotel would be ideal and should be the first preference.

6 years ago