The Terrace by Ladder mgd by CITRINE

Excellent stay, neat and clean rooms. Service is fast and guys are very polite. People in Reception are very nice and helpful. Hotel has restaurant. It is also near by to multiple restaurants (1 km) and temple (2.5kms). Breakfast Buffet is decent. But timings are followed strictly. They add additional charge to kid (above 10 years) even if you add kid in booking. Overall recommend 👍

a week ago

Awesome place to stay. Had a fantastic 2 day stay. Well maintained, clean and facilities are exactly what you see on their web page. The Location is too good. Did not get to visit the restaurant, but the rooms were clean and tidy. Highly recommended not just for business stay but also for families.

a month ago

Pros 1. Spacious rooms and bathroom 2. Very good storage space 3. Nearby veg restaurants 4. Nearby temple, railway station and prepaid auto stand 5. Friendly staff Cons 1. No fan, only AC 2. Restaurant staff need more training, the girl serving spilt tea on the table and saucer and to our surprise kept a packet of sugar on the same saucer filled with tea. 3. Staff at reception need more training, while I was checking out, the staff assumed that I had to pay extra late payment charges without verification. Overall a great stay, staff seem new to hospitality industry and could use more guidance.

3 weeks ago

Here I have bitter experience with Terrace hotel . We checked in at 7pm in the evening and we were given room which has Leaky drainage bathroom , terribly bad smell was coming after using bathroom , we were told for room change but haven't but they cleaned the bathroom , still terrible smell was coming . We were in the same room all night . Bed was unclean and uncomfortable to sleep . Next day morning we were given another room in different floor as our stay us only 14 hours ( 7 pm to 9 am ) we had to again take the pain of moving all our stuff to new room which wasted an hour time n got delayed for that day trip. Breakfast was very good and fresh atleast . Plumbing work Staff had responded promptly but couldn't solve our problem and was terrible experience.

a week ago

Attended a sea food festival here on Nov 9. It was hands-down the worst seafood experience we ever had. We had to wait over an hour just to get a starter. Despite the long wait, the lack of service was unbearable. Staff seemed like we were inconveniencing them by even being there. Once we finally received our food, it went from bad to worse. Every dish we tried was either bland or just plain bad, with little flavor or freshness you’d expect at a seafood event. Adding insult to injury, the prices were high. For such a limited selection of dishes and such poor quality, it felt like a complete rip-off. It’s hard to think of a single positive quality for this place. Save your money and skip it entirely.

a month ago

Our stay was comfortable. Very friendly and accomodating staff. Food was very good. Restaurant needs more server/staff during peak meal times. Lighting on stairs is required (not sure if there was any malfunction during our stay).

a month ago

A great property with amazing location. Its very near to railway station, bus stops and is located in the heart of main city. The rooms are quite spacious, is very clean and comfortable and courteous staff. Will definitely come again!

2 months ago

Greetings everyone, I am a Zomato delivery partner , hence sharing my concern about the incident I faced last day , we all know how hard it is for to do the delivery work , even during rain we deliver your favourite food to you , last day I got an order to this hotel , as soon as I entered the reception guys were so friendly and good behaving but as soon as I exited the security guard stopped me and said you all guys aren’t even allowed to enter the premises, if you want to deliver just call the customer and ask him to come to the roadside. How humane is that, I don’t argue with him , he said he got orders from management that delivery partners aren’t even allowed to enter the premises. I really don’t know how the stay and rooms are so no comments about those things. But be a little more humble and humane to us. We too are working hard to make two ends meet. I hope the management would consider this situation and act accordingly or i don’t even know whether they are going to sue me

2 months ago