Collection O 700809 Hotel Elite Residency

I visited this place for my work stay. If you are alone visiting this place please do not go. They dont accept online payments from agoda app and oyo. They literally fight for their money even after paying it online. one of the staff member behaved very badly with me. Rest staff members are good. They say their tarrifs are much high. Also they dont change the bedsheet pillow cover inspite of requesting them 4-5 times. Bathroom handle are broken. Geyser are not working. Also during midnight when i asked for water bottle, he was asking money for it. They even charge for chai in breakfast whilst they mention in app that breakfast is included. They misguide people by providing wrong information in app.

2 years ago

The experience was disgusting😤, i have been to important meeting over there , i found this hotel on Oyo,so i booked stay over there but when I went to hotel, the hotel reception completely Denies with our bookings, Oyo showed 1/2 of the rent for a day but hotel staff completely denying about these tarrifs and they were not giving us entry and asked us to pay more than the Oyo tarrifs, so it's not completely worth it 👎👎 and one more thing the curtain holders in room were breaked ,if u try to pull the curtain you will get that in your hands with its nail attachment 😏

2 years ago

Experience was a very pathetic OYO company and these hotels are having kind of scam,OYO shows lower price and in that pretention if you go to the hotel, hotel staff completely denies it,and they says that we don't have any tie up with oyo and we can not give you room at this lower tariffs as showed by oyo,as per my experience I would suggest never book hotel through OYO in Indore,don't mess yourself with such things

2 years ago

Room was clean and good ..but hotel management was first denied my booking due to price conflict between oyo and them..but finally they agreed and we happily stay there ..

a year ago

Do not go there. I repeat do not. Third class hotel, staff and service

9 months ago

Good reception facilities. And a hard working staff. It was a nice experience over-all.

2 years ago

The location is a bit hideous but the hotel and the rooms are really good and also the staff is really humble

2 years ago

Worst customer service experience ever.

11 months ago