HOTEL O Upasana

Very bad hotel,staff behaviour was too rude.very bad service don't book this hotel..Room was dirty.Toilet are dirty and disgusting...Very very bad service, I am giving the hotel upasana dirty room and dirty toilet photo, don't book hotel upasana ,and don't book through oyo. This is my booking id:-JHUA3328.

5 months ago

Don't stay there na room clean hae na bathroom totally west of money staff behaviour bhi thik nahi hae

2 months ago

I had a very disappointing stay at Hotel Upasana. The TV in my room was not working, and the bed was made with stained bed sheets, which was quite unhygienic. The AC was not cooling the room properly, making it very uncomfortable to stay in. Additionally, the bathroom was not cleaned properly, which was unacceptable.reception staff behaviour very rood.Overall, this was one of the worst hotel experiences I have had. I hope the management takes these issues seriously and improves their services for future guests. I do not recommend staying at this hotel until these problems are addressed.

11 months ago

I can't give this hotel any star rating because the hotel is a fraud. I had booked the hotel through OYO paying around 1.5K in April for a trip that was in August. I was traveling with my parents and aunt, all of whom are senior citizens. We were going to drive from Puri to Bhubaneshwar on August 17. Since our check-in time was at 12 PM, and we weren't sure if we could reach on time for the check-in, we called the hotel ahead of time to request that they hold our reservation and not give it away. They agreed and said it would be no problem. We had initially contacted the hotel through the number provided by OYO. The owner (we think) Sangram Singh gave us a different number to contact him on and told us to contact him on the day we leave Puri. My father messaged him as asked and he said that for two rooms we would have to pay 4K. Now this was shocking as the pending amount on the OYO app was 2,819. This was informed to us at 8:55 AM, just five minutes before the OYO cancelation cutoff time. Traveling with three senior citizens I was unsure if I could get a good hotel on time once we reach Bhabaneshwar since it was the weekend. We though we could talk and clarify with the owner once we reached. My GOD!! We were shocked when we reached the hotel. The owner said that we had to pay 4K if we wanted the 2 rooms, since paying the pending amount to OYO is not beneficial to them. For it would be like giving away the rooms for free. If the hotels arrange with OYO is not lucrative for them then why lure customers to your hotel u der false pretenses and cheat them??? Then situation I was in, I probably would have even paid the 4K if the hotel was worth it. Let me clarify this loud and clear: THIS WAS THE SHABBIEST HOTEL I HAVE EVER SEEN. IT REMINDED ME THE KIND OF DENS IN HINDI MOVIES WHERE NEFARIOUS ACTIVITIES TAKE PLACE. SAYING THAT THE ROOMS WERE DIRTY WERE AN UNDERSTATEMENT. I reached put to OYO and they convince the hotel owner to g9ve us the rooms for the pe ding amount of 2.8K. But having seen the rooms, I would rather keep my family at the railway station then at that hotel. I asked OYO of they would refund, but they said no. They said they would book another hotel for me but the price will vary. I refused forfeited the reserved amount and was lucky able to find a better hotel thanks to the driver who was with us. I can't see the option to attach pictures, otherwise I would have added them. I was stupid and didn't take images of the rooms. But my father was able to get a shot of the hotel from outside which is proof enough of what I am trying to say.

9 months ago

Worst I've ever stayed in my life . The bed is full of bugs and a complete suffocating room .

2 months ago

Clean AC rooms, quiet place, safe to stay with family, staff is co-operative. Must visit.

2 months ago

Worst hotel ever. I had a thoroughly disappointing encounter with this hotel after booking through OYO. Upon arrival, they not only denied my check-in but also demanded a significantly higher amount than what was initially agreed upon through the booking platform. The lack of transparency and professionalism in handling the situation left me frustrated and inconvenienced. I strongly advise against choosing this hotel, as their practices are not only deceptive but also indicative of a disregard for customer satisfaction.

a year ago

Never book at this hotel under any circumstances; just stay at the railway station instead. I had booked through the Oyo app at Hotel Upasana, but at check-in, they demanded double the amount of the booking fee or they wouldn't let me check in. The staff's behavior was also poor.

9 months ago