The Oriental

For the price I paid, the hotel is good. The location is the best value of the stay here. It’s right on MG road and it makes enjoying the area a lot easier. The rooms are cozy and have a great view but washroom are small and wouldn’t really recommend the breakfast buffet…it’s a bit limited On day 1 he denied for coffee because they didn't have milk and on day 3 they said they don't have fruits today.

2 weeks ago

For the price I paid, this hotel was excellent. Provided everything we needed and the views were great. The bathrooms were kinda small but it’s not like I’m filming a video in there so no need for anything bigger. Only downside was the breakfast. I’ll never say no to free breakfast, but it felt a bit…improvised. The menu was a sheet of printed paper and they forgot my scrambled eggs order. Other than that, pretty good

2 weeks ago

The location is the best value of the stay here. It’s right on MG road and it makes enjoying the area a lot easier. The rooms are cozy and have a great view, but wouldn’t really recommend the breakfast buffet…it’s a bit limited

3 weeks ago

Hotel is fully packed with aminity, cleaness in on point they do it on daily basic, food quality is also very good now they have started room service also previous years no room service is available and also now no brand is using they are owner himself is running the show with great staff and better than before great hospitality, hotel is located in mg marg with city great view with cosy room only the disadvantaged is no elevator rest ever this on point will definitely visit again

a week ago

I recently stayed at Hotel Sumitel Oriental Gangtok for three nights, and while the location is excellent, the overall experience left much to be desired. The rooms are small, and the bathrooms are even smaller, making the stay uncomfortable. The lighting inside the room is poor, creating a dull atmosphere. Worse, bright stairwell lights seep into the room, disturbing sleep. The hotel must install dark curtains to fix this issue. Basic amenities are lacking. The hotel does not provide packed drinking water; instead, it offers self-filled bottles that are repeatedly used by different guests, raising concerns about hygiene and purity. We chose not to use them. Additionally, if you order food from Zomato or Swiggy, the hotel refuses to provide plates, which is highly inconvenient, especially since they do not have an Indian restaurant. Hot water for bathing is not available 24/7. It is supplied only at fixed hours which can be inconvenient for guests who need it at other times. One thing that surprised me was that the entire front desk staff leaves after 10 PM, leaving the hotel under the care of a single security guard. This feels like a major lapse in guest service and security. A hotel should always have a responsible staff member available to assist guests, especially at night. There is no full time housekeeping services, I sense this hotel management trying cost cutting in various services. There is no in-house Indian restaurant, there restaurant serves Korian cuisine which is a major drawback. Breakfast is order-based and just average. For a comfortable stay, the hotel must introduce a full-service Indian restaurant. I fell down from the stairs due to loose carpet and got pain in my back, this show carelessness of the front desk staff and I also sense quite rudeness in front desk staff name Lama, they also don't have generator backup when light gone. While the location is excellent, there are several areas where improvements can be made. With some changes, this hotel could offer a much better experience.

Edited 3 months ago

The materials which they use are of good quality.The rooms are very neat and clean and the most beautiful thing is it has mg marg view site.We can see the mountains from the 6th floor lobby which looks very beautiful.

2 weeks ago

Cleanest room. Located on the MG Marg that is one of the prime locations. Humble staff. Enjoyed my stay here without any hassle.

a week ago

Especially hotel location was great |And staff service was very respectfull and good I love to stay and have food in hotel restaurant 👍👍you all can visit and taste food

2 weeks ago