Home2 Suites by Hilton Atlanta Perimeter Center

Staff was friendly and lobby was clean. Recent renovations to the bathrooms were nice although I just don’t understand why anyone would install sliding doors to the bathroom. The bed was very uncomfortable and we found a thumb size tear in the bed. Would recommend spending some of the renovation money on new beds. The free breakfast was your standard fare but the bagels were extremely stale. We stayed 2 days and ended up grabbing breakfast on day 2 because the breakfast was so bad. Overall, okay in a pinch or for one night but overall would recommend looking elsewhere.

a month ago

If you’re looking for a well located, safe, clean and professional hotel for short or long-term stay, this is the place. From the front desk to housekeeping, Shawn and Noah and the rest of the front desk staff, including the managers were all very helpful. The housekeeping manager, Angela was extremely pleasant! I want to give a special thanks to Mate for keeping my room tidy. Noah took care of my room arrangements when an issue arose. Everyone including the breakfast staff was exceedingly polite and accommodating!

2 months ago

If I were to talk about the negative reviews regarding this place, in the frame of a play, I would title them Much Ado About Nothing. Check-in was awesome and effortless, facilitated by Sean. We decided to take a photo in front of their lovely tree by the front door, and he jumped out from behind the counter an offer before anyone could object. He was exceptionally accommodating regarding every single question thrown at him. There are complaints about the breakfast, some people even going so far as to call it a continental breakfast. If you're calling this a continental breakfast, you've never had a continental breakfast. As far as I'm concerned, this holds its own against other brands within the Hilton umbrella, and even other properties. (a continental breakfast, for those needing an education, normally includes a snack, or a couple of slices of bread, or a bagel, and coffee. Juice if you are lucky). Bagels, omelettes, the wonderful and ubiquitous, waffle maker, yogurt, juice, oatmeal... you get the idea. Speaking of breakfast, I had the chance to talk with Ashley, who was setting up breakfast one morning. She also fielded my numerous questions, and would not let me walk away until she was satisfied that I was satisfied. Carltone wound up doing research and spent more time on my behalf than anyone really needed to, to dig up some information. The point to all of this is that this property is doing a bang up job in the training department when it comes to above and beyond service. Any of these individuals could be found behind the counter of a five-star resort, and they wouldn't miss a beat in their service mindset. For the price, you get more than your value.

a month ago

My husband and I along with our son checked into this hotel on December 11. We chose this hotel for an overnight stay just to be close to my son’s doctor for his appointment the next morning. Typically, when we do an overnight stay at a hotel, we are mainly looking for a clean room and comfortable bed. Before I delve into my negative experience, I will point out the positives. Hands-down, this was one of the most comfortable beers that I had ever slept in. I love the shower and I appreciate it having the kitchenette. The room was very spacious. That’s all for the positives. ||It was obvious that housekeeping does not do a thorough cleaning job. In our room, we open the fridge to find that there was I have drunk Coke from the previous occupant still in the refrigerator. The stainless steel dishwasher had obviously not been cleaned thoroughly because it had a brown residue which appeared to be all over the dishwasher. There were also corners and hidden places in the room where things were missed. However, that is not a dealbreaker for me.||Now, let’s get to the part that it really upset me. I left my AirPods in the room by accident. My husband contacted the hotel and he was assured that someone would look for the AirPods and give him a call back. That never happened. So, the following day I sent a chat message personally and I received a response. That person was supposed to check and reach out, but did not. We live over an hour away, but on Saturday, we drove out there to look for the AirPods ourselves, but the front desk person said the room was occupied, but offered nothing to help even though the AirPods were still showing to be at the hotel. This guy was supposed to call but never did. Lastly my husband spoke with someone on Sunday who was supposed to check and call back but did not. This change my mind regarding staying there again for future doctors appointments that my son will have. Even as of today my AirPods are still pinging at the hotel. So one of two things, housekeeping did another half cleaning job of the room or an employee at the hotel has the AirPods and is waiting for them to die in hopes that I won’t be able to track them so that they can complete the act of stealing them. My husband and I have decided to not continue to call the hotel because the person it’s going to keep giving us the runaround. My tip to anyone who stays here please be diligent and do not under any circumstances lose anything of value and have to rely on lost and found because the staff will find it and keep it.

2 months ago

I’m deeply disappointed with our stay at Home2 Suites in Atlanta. We were there during a very stressful time while our son was undergoing spinal surgery at Scottish Rite. This morning, we proactively extended our stay as we were told he wouldn’t be discharged until Wednesday. However, by 2 PM, the doctors informed us he would be discharged earlier. We immediately notified the hotel, explaining the situation and requesting to cancel the extra night. The staff was absolutely uncaring and refused to refund us for the additional night we had just extended this morning. They also wouldn’t even allow us to check out today, despite the fact that we live almost 3 hours away. This lack of compassion and unwillingness to accommodate a family dealing with a medical crisis was appalling. To make matters worse, our room was never cleaned during our stay, and we didn’t receive clean towels after the first night. The entire experience was frustrating and disappointing. We will never step foot in this hotel chain again, and I strongly advise others to avoid it if they expect even basic hospitality.

2 months ago

If you are looking for a place that is comforting, in a perfect location with great staff, awesome hospitality superb customer service from the front desk to housekeeping to maintenance then this is the place. And I must add the great prices, clean rooms, spacious, and relaxing. This is the place to be!!! ;) I have stayed here several times Long periods of times and everything is exactly how I like it so if you’re looking for a place to meet all your needs like fitness center, Laundromat, Business center Then home 2 suites Perimeter center is your place! Thanks so much, Angela, Sean, Noah and the wholeeeee staff thank you all so much for your Awesomeness!!!! ⭐️⭐️⭐️⭐️⭐️

2 months ago

I recently stayed here and found the accommodations to be quite comfortable. The room was spacious and included with a stocked kitchen, perfect for those who prefer to cook their own meals. The bed was incredibly comfortable, and the room was spotless. The location was ideal, situated in a nice area with easy access to shops, restaurants, and other attractions. The only real downside to my stay was the breakfast. Unfortunately, it was quite disappointing, but not a deal breaker whatsoever, at least for me. Overall, I would recommend this hotel for anyone looking for a clean, comfortable, and convenient place to stay. Just don't expect a gourmet breakfast!

5 months ago

My family had a great time here. It was close to many stores so that was nice. The breakfast here was great, they had an active employee on site to make sure everything ran smoothly. This is also one of the few hotels I’ve been in where the shower actually gets hot.

4 months ago