Americas Best Value Inn Champaign

We came into it knowing it would be crappy for 60$ a night but to our horrific surprise we found fingerprint stains on the wall, outlets that had burn marks running up them, and worst of all a DEAD BABY MOUSE next to my bed… look below for photo, but when I asked for refund I was denied. My roommate had reported hearing the sound of other mice scurrying in the walls at night. Do not stay here if you’re not ready for a petting/taxidermy zoo!

a month ago

Marijuana smell through out hotel. Dirty washcloth in bathroom, very thick dust in room. Coffee maker did not work. Woke up the desk clerk at 6:30am to make coffee. Breakfast stated 6-10am. Told clerk of our complaints, he said thank you. Did not care!

a month ago

When we first walked into the room, there were german COCKROACHES running along the carpet. The sink to the left had what appeared to be baby roaches, and there was a large full grown roach in the bath tub. There were weird stains on the wall and the room smelled. Lady at the front desk was incredibly rude when confronted about getting a refund even with pictures of the roaches being shown - the owner is 100% a scammer and refuses to refund us for our 2 nights, and lies about the COCKROACHES. Looking at prior reviews this is always the case and many other people have also experienced roaches being in their room and not getting a refund… DO NOT STAY HERE

5 months ago

I'm so frustrated and disappointed with my experience at America's Best Value Inn after traveling all day from Texas to Illinois. We arrived at 11 PM, and had to call to get someone to check us in. When she finally arrived, 30ish mins later, she immediately demanded an extra deposit. I saw a sign that clearly stated if you're on the "do not rent" list for the area, you'd have to pay this deposit, possiably more but I've never even been to Illinois, let alone been on that list. I politely asked why I was being asked to pay this, and she completely blew up at me, yelling and saying I didn’t know how to read the sign. She also made incredibly rude and disrespectful comments to both me and my fiancé. Then told us she refuses to rent to us. I asked for a refund then because i booked online. Which she told me I dont have your money and not my problem. Honestly, this place was a nightmare. I wouldn’t recommend it to anyone unless you enjoy dealing with rude, inconsiderate people and giving money away for no reason. I learned my lesson the hard way—sometimes, spending a few extra dollars for better accommodations is worth it.

3 months ago

The front desk clerk at night was a horrible person. She was mean short-tempered and very disrespectful to a black people. Avoid this place if any way possible.

a month ago

The place in itself is good for its rating honestly the rooms are comfy but it does have a slight smell not bad or good the receptionist was very kind and informative along with nice only complaints I would have is with the smell of the room and a weird sound with one of the vent but overall it was great I would go again

5 months ago

For starters we were welcomed with cops trying to fend a homeless guy blocking the entrance. When we walked up to our room the door was ajar. Bathroom door would not shut. We paid $150/night and no idea why they charged so much with 0 quality. Breakfast was bad, room was not clean, with the heating screaming all night. Lastly, I was bitten by not sure what, I have a huge hive that turned to painful rash that put me on antibiotics now. Where do I go to get the refund :LOL!! :( :(

11 months ago

Worst hotel I've stayed in in a long time. Price gouged for $200 plus a night because UIUC had a freshman fair. The normal weekend rate is $88/night. The person at the desk was barely communicable. Basically, here's your card, and leave me alone. Lobby was dirty. The ice machine had mold. The sink was cracked. Tub had a crack and cigarette burns. The shower head was broken. Water pressure was terrible. The room smelled like stale smoke and also smelled musty. (Had to go buy febreeze) TV didn't work until I fixed it. Chairs were all wobbly, and the beds were very uncomfortable. Very old and scratchy bedding. The door caught when you opened it. Stains on walls.

11 months ago