Residence Inn Chicago O'Hare

Fantastic location, easy walk to Allstate Arena. Parking a bit steep but understandable for the city/airport area. Staff was friendly. Rooms are clean and have everything you need. Definitely a bit outdated/worn out but they are clearly doing the best they can with what they have. Great breakfast. This is my second time staying and would stay again!

5 days ago

Rooms are a bit tight and when we added the crib, it was even more difficult to walk around. The kitchen is good and has everything you need. Staff is Amazing! All of them super friendly. The shuttle is a small van, not the bigger trucks other hotels have. It was a bit tricky to hop on with a child in arms. Both drivers were super helpful and exceptional. Buffet breakfast was great! The self making pancakes machine was super nice.

3 months ago

Very friendly staff, nice bedrooms and breakfast included. Excellent choice for the price, close to the airport and includes airport shuttle (the service is not available all night, so take it into consideration). Super recommended if you have a short stay in Chicago!

3 weeks ago

The hotel requires significant upgrades. Several amenities, including missing items in the rooms, loose tiles in the restrooms, and malfunctioning television remotes, are present. Furthermore, the staff’s apparent lack of concern exacerbates the situation. In comparison, I have visited numerous Residence Inn locations across the United States, and this establishment stands out as the most subpar.

2 weeks ago

I stayed at this location to attend a concert at Allstate Arena. The location was incredibly close - I could see the venue from the side doors of the hotel building. The walk to the venue was just across the parking lot behind Target. Lots of places to walk to pick up food as well. I felt safe as a single woman at the hotel and surrounding areas. Service was very professional and prompt. The airport shuttle ran on time and was very easy to use. Room was comfortable and spacious.

4 months ago

John at the front desk saved my day! Excellent customer service, and he was very empathetic and solved one of my concerns at ease. I highly recommend this property! Breakfast buffet, excellent customer service, great rooms, and excellent location! Also very convenient because of the shuttle service.

5 months ago

We loved that this was right near the airport and the room was really great and best of all, the breakfast was delicious. There were so many ingredients, it was possible to make a unique combination of breakfast.

a month ago

Breakfast was great the attendants kept the food stocked and kept the dining room clean. The hotel is quiet, so sleeping was peaceful. The location is great. There’s shopping and food walking distance.

4 months ago