Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel

We stayed in the Penthouse, and honestly, it was amazing. There was so much space, and having 1 ½ bathrooms was super convenient. The kitchen had everything we needed—a medium fridge, stove, microwave, and even pots, pans, and silverware for cooking. The only thing I wish was different was the TV setup. I tried to hook up my phone to the TV, but it wasn’t an option, which was a bit of a letdown. The breakfast selection was awesome, and I loved that it was available from 7 am to 10:30 am. There are also plenty of places to shop nearby, like the Rosemont outlets, and a Target just around the corner for anything last-minute. All in all, it was a great experience, and I’d definitely stay here again.

a week ago

I was here for work. Everything and everyone was great. Special shoutout to Helen for an exceptional service and recommendation. Thank you for remembering me by name. Another special shout to Steven. He made sure everyone in the social was taken care of even going above and beyond to bring refill to families without them asking. It is service like what I experienced and saw that keeps me returning back. Thank you all for making away from home feel like home!

2 weeks ago

Pros: - The location is excellent—very close to the airport, making it convenient for travelers. - The rooms were clean and well-maintained, which made for a comfortable stay. - The staff was incredibly friendly and accommodating, always ready to assist with any needs. - The breakfast was great, with a good variety of options to start the day right. Cons: - Parking is $18, but as other reviewers have mentioned, the gate is often open, so some guests can park without paying. - They advertise EV charging, but it's not free. If you have a Tesla, you're better off going across the street to the Supercharger—it’s cheaper and less of a hassle. Overall, it’s a solid choice for a stay near the airport, especially if you value cleanliness, friendly service, and a good breakfast. Just be mindful of the extra parking and EV charging costs.

a month ago

The young lady who checked us in was so helpful and professional. We were upgraded to a pent house suite. It was such a pleasant surprise! The hotel was clean and the room was very nice. Breakfast was good for a hotel breakfast. Waffles were really good.

2 weeks ago

We really enjoyed our stay. The rooms were comfy and spacious. The check-in and parking was easy. The staff was extremely friendly, and accommodating. Although the restaurant/bar closes a little early, the food and drinks were great! We stayed here mostly for the location, due to having an early flight, and it was super close to the airport, making things convenient for us. We would definitely stay here again.

3 months ago

All of the staff here is AMAZING! They always take such good care of us here as crew. I always try to stay here when I can. I can say we’ve had so many memorable staff members here, unfortunately I don’t have all of their names, but the ones I was able to get were Lina, Chyna, Vira, and our lovely shuttle driver, Mark for my most recent stay. Again everyone here does an amazing job. Never had a bad experience. Rooms are great - always clean, comfortable, & quiet. Love the fact that we have kitchens in the room with a full size fridge/freezer. It’s great for those that are always traveling and need a place to cook or keep items cold. The breakfast is great for a hotel breakfast! The restaurant in the lobby is amazing. Shuttle is always on time and reliable. Can’t say enough great things about this place! It’s my new favorite hotel in Chicago.

2 months ago

For my staycation, I decided to come to this place because of the 8.3 ratings that they received but by all means I have to give them a 9.0 all across The board, their professionalism, the cleanest, and the gratitude was beyond top-tier. I would definitely recommend the Concierge and the receptionist Jose, Chynna and Ingrid was far Beyond amazing very professionalism on top of that my room was upgraded from a King suite. My Staycation for me was EVERYTHING ❤️💐

5 days ago

This is a wonderful hotel. Everything looks new and clean. The staff are nice. Pretty quiet. Got a room with an airplane view. The walking shower is modern and great. I like the water pressure and spray. They have shuttle to airport every 30 min.

a month ago