OYO Hotel El Paso - University

Bad service, room smelled bad, bed was uncomfortable

3 months ago

Worst place ever! It's nasty and they refused to give a refund saying WE made the room dirty. Well, I have pics to prove otherwise. Toilet had piss and pubic hair on it. Pubic hair in the shower! Audible and visual drug use also! I cannot believe this place is still able to take customers!! Floors feel soft as though you will fall right through! DO NOT STAY HERE!!!! EVER!! You're better off and safer sleeping in the vehicle!

10 years ago

This hotel exceeds my experience at Motel 6. I have stayed here about 4 times before and it was my mistake to choose Motel 6 before them. The staff is ALWAYS friendly and excellent. The rooms always great. I love it. Price for great quality is a bonus. I will not book nothing else in the future. I'm here for family and my dad dying and I do not need any more hassle. This hotel made it as easy as being home. Thank you.

4 years ago

This was the most disgusting hotel I have ever seen & It was very creepy as well If I could give them a negative 5 I would, . we did not even stay and they said they wouldn't give a refund because we had been there more than 15 minutes which is stupid, so they switched us rooms and the 2nd room was worse. I had to drag a worker up to the rooms to show him what I was talking about. After showing him we finally got 1/2 our money back when we should have gotten it all. The carpet was absolutely disgusting I didn't even take off my shoes, the TV was ancient and had no remote, the tub was clogged and the air conditioner did not work. I have never felt so uncomfortable in a place in my life. I would never recommend going here. I don't even know how they are open if I was a health inspector I would close that place down.

8 years ago

Each time I stayed here I felt safe. The employees were kind and considerate. If I needed anything they were happy to help. The people at the|| front desk directed me to the nearest laundromat and other places I was interested in. Yes, I would definitely recommend staying at this hotel.

5 years ago

This place was disgusting! The bathroom was not previously cleaned there was hair and what looked like throw up around the toilet. It looked like it hadn't been cleaned in a while, there was no toilet paper at all. When we laid down in our bed the pillows smelled like sweat 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮||||The price was very good and I wasn't expecting any luxurious things but at least I hoped for it to be clean. Especially right now with covid honestly, I was scared the whole night and we had no choice but to stay here because it was late.

4 years ago

Haha this place was awful, but hey $50 bucks. It’s the perfect place if you and your 19 year old college friends need a place to get drunk (at least that’s what I assume my neighbors were doing). The rooms have a certain “soon-to-be-abandoned” aesthetic. I was greeted with a lovely sink filled with brownish water. Possible blood on the carpet. At least the television was state-of-the-art. If you’re staying here at least bring a sleeping bag.

6 years ago

Place was filthy. Dead bugs and little debris were on the carpet. The sheets looked barely cleaned and I'm pretty sure the shower had mold in it. Also WiFi cut out in the middle of the night and they sold me a room with no TV with no discount

6 years ago