OYO Hotel Odessa, TX - East Business 20

The rooms are fairly clean and the management is pretty good. If there are ever any issues with the room, they get onto it and handle it which is huge. Prices are very affordable and efficient. It’s a great place to stay.

3 months ago

Horrible customer service. Got told my room was given away due to checking in late although I prepaid for two nights ahead. Not sure how this is possible. Employee also called me an idiot for checking in late after telling him I will be leaving a review for this type|Of Service I received. Do not recommend to anyone!!

2 months ago

Very clean and safe atmosphere. Attentive staff very professional. Have stayed here for years and will continue for more. Only problem was with the Wifi was not working and needed quarters for the coke machine. No biggie.

5 months ago

STAY AWAY! Owner was extremely rude, pre paid for an employees room for two nights and they still gave it away before checking in because it was a late check in. We are Out money without a place for our guest from work to stay. Owner also started yelling unprofessionally after I let him know we would be leaving a review.

2 months ago

Very clean rooms, friendly respectful staff. I always feel welcome here. And the airport is only 10 mins away!! Thank you for offering an affordable safe and clean place to stay. Will continue to book in the future.

5 months ago

Think twice BEFORE BOOKING! Got called an idiot by the guy working because I was checking in late. They gave away my room that was prepaid through hotels.com. BE aware! The photos shown of the exterior property also don’t match the ones online.

2 months ago

I booked through priceline and the app displayed an error when finalizing the booking saying that it didn't go through, so I tried with a different card and again the same message appeared. So turns out it did book twice, they charged me double and the staff was incredibly rude when I brought this mistake up to them, they didn't wanna hear it and refused 2 help or take one of the charges off. I definitely do not recommend this place aside from their crappy attitude, the place is a dump and cons you out of every penny they can. Very disappointed with this place and with priceline for not solving this issue. I would give zero stars if possible. Do yourself a favor and avoid this place at all costs.

4 months ago

Made a reservation for a guest, couldn’t check in the day before ( pre paid for two nights) and was told I can’t check in anymore. Extremely rude service.

2 months ago