Salvation Army's Red Shield Hotel, Mumbai

Its Very Disgusting To Stay Here, Reception Handler Is Very Bad One, He Dont Have Manners To Talk, He Is Servant But Acting Like Hotel Owner - He Dont Need Customers he is very rudy & i wish everyone plz dont go on location of hotel, really location is good nearby all places but every other service is very dull & not at all cleanliness & service is so late & bad.... Dont ever stay out here at all its very very bad place & reception handler a boy is very very bad guy... He dont have manners & act like working in taj hotel... If anyone have his number or name plz send on in comment... Red Shield Guest House worst place...

3 months ago

It is a hostel at a good location for travelers in Mumbai. Don't expect too much comfort, but it is still feasible for that cheap price. The staff is friendly and it is easy to meet other travelers when you stay in a dormitory.

11 months ago

Salvation army failed to utilise this hotel located beside The Taj palace hotel Mumbai. Rooms was very dirty,no service provide by management and the behaviour of receptionist is so vulgar. Totally disappointed. But is location is good near the sea and beside Taj hotel Bad service And bad experience 😔😔😔

11 months ago

Salvation Army's Red Shield Hotel is very good location of Colaba in Maharashtra Mumbai. near by Taj Mahal, Gateway of India . Many Indian and other countries people stay in this Hotel.

8 months ago

Big rooms , but not providing basic facilities like towel, soap, breakfast included but simple bread butter and egg. No lift. AC is not working. It is good only for night stay because gateway of india is walking distance.

a year ago

The only good thing about this place is it's location. The rooms are ok but no soap, water in the room. We had to go down 2 floors to get our bottle filled. It also doesn't have restaurant as the website suggested. They do provide breakfast, bread butter jam and boiled egg. Same menu all five days. Not even variation in egg.We stayed there for 5 days but no cleaning even after telling them several times. Manager was never available. I never even saw his face. The day of checkout we requested for late check-out(we were there for treatment from nearby hospital and doctor was going to tell of we should stay or go home by 4pm)two days earlier and were told to talk to the manager who wasn't even receiving my calls. At the time of check out we were charged full one day teriff for the few hours that we stayed extra. I tried to tell them to charge half but without effect. I have a job were need to travel throughout the country. Never had such experience anywhere.

2 years ago

The location of hotel is near to Taj hotel , but service is not equal to a tea stall which is at normal area . Very bad service . Attendent did not give water ,food ,tea service , talking behaviour is very bad. The owner or management would have to take a look in to the visioters service facilty

a year ago

We stayed at salvation army many times in the past while travelling and only once had a problem with bed bugs. The place has not changed in the past 15 years, hence full of great memories and nostalgic experience. We have returned again as a nearby hotel messed up our booking and needed accommodation for one night. Looked around and found very poor choices in this area for a budget of 8000 rupees for one night. The Hotel Diplomat next door (Just behind the Taj) offered the same room as the salvation army super deluxe a.c. family room (INR 3500), only with matching sheets and a price tag of INR 7650 for a night. If money is an issue you get a superb location with security and kindness for a very low price in Mumbai, however you have to compromise on comfort. We had a great time in our spacious room with our 2 kids for 1 night.|

6 years ago