Hotel OM Residency

Worst hotel ever. The taxi driver may take you to this hotel, coz there is a partnership between them. The owner or manager is so rude, don't know how to behave with customers. They don't listen anything, like if you are facing any issues and called them to fix then they may come, but won't listen to you. There are many more bad things about this hotel, but I think this is enough for a person to know about this hotel.

7 months ago

Bad experience, cheating behaviour, untidy, bad service. Felt cheated as they promised something but didn't deliver as per thier words. Ultimately our first Blackmail experience. In short, they are sweet when you book, they are sweet to provide Cab & other services. But they cheat & provide misinformation. - they stopped us from taking our Clothes, Umbrella, Food to Nathula, saying it's not required - it caused a lot of issue, particularly to our parents & kids - they never dropped to sumo stand and asked to take other cab - they blackmailed when we asked for the issue we faced due to their false information, stopping us from taking emergency items & ultimately not dropping to the said location A lot more to write, but we shouldn't waste our time for such cheaters!!!

a year ago

Most faltu hotel....and also the owner of the hotel is fraud.. at the time of booking hotel .. owner promised something...but after booking he changed his word... And also misguided us ..take extra charges also..hotel rooms are not clean.. booking time owner promised to provide us breakfast compulsory..but next day morning they are even unable to provide tea to us.. and more things... So plz friend don't book this hotel... Many share texi or cab can suggest this hotel for their commission.... Thank you...

a year ago

Stayed there for 3 nights, and have taken 2 deluxe rooms.1st room was good(just basic interior), but other room was average.For both rooms you cant open the window(one building is there, and its very very close to the window).They charged Rs 1800/night for each room which was not at all worth the price. MG Marg is 10 minutes away if you are fit enough to climb stiff staircases.They have own in house restaurant, but charge was very high.One cup tea Rs 20 and 1 single egg omelette Rs 55, 1 plate puri Rs 80.||Service was very good. We have taken car for the sight scenes and return journey and charges were reasonable.Manager was quite helpful.||I have given 4 star only for the service and car arrangements by manager

8 years ago

I visited this hotel while on a motorcycle trip from Kolkata to Gangtok. Everything about the place was great. Nice and clean bathrooms. Warm and tasty food. Clean and cozy beds and blankets. Even the location of the hotel was good. Altogether, I recommend this hotel to anyone looking for a pleasant stay.

6 years ago

I found this hotel very nice and trustworthy.. Very nice behaviour and services are really quick.. Food is kind of okay but not so tasteful. Some of the rooms have a nice outside view, and very clean and likeable.

3 years ago

This place is horrible. It was too late when we reached Sikkim. Our driver said that "room mil jayega" and finally we landed at this place almost at 1.30am. the bed sheets were not clean at all. The floor was full of dust and loose hairs. There were huge stains on the bedsheet. The washroom was not that bad though. It was usable. When we asked the hotel boy to change the bedsheets atleast... He said, " itna raat ko please adjust. Kuch change nehi hoga". This place is not at all recommended.

3 years ago

Though location-wise it's not too far away from MG Marg, there are issues of cleanliness of the rooms. Service is below par and food items are relatively costlier. The unclean rooms and a running kitchen are all 'in place' and general experience of being there is below average. Rooms are 'costlier' as per prevailing market rates; slightly pegged up. Hope things would improve if some sense should come to prevail upon the hotel staff/ manager.

5 years ago