Sinclairs Retreat Ooty

We stayed here for 3 nights in the premier valley view room and overall this was a beautiful experience. Booking was a breeze using their toll free number and the approach road is good enough for sedans and small hatchbacks , as well as larger cars upto travellers/small buses. Main city is barely 10 min downhill for quick bakery runs, if required . Internet was good enough for a staycation, The breakfast spread is superb, but more importantly very tasty. The team attends to all the guests as well. Room service is prompt and in room amenities are good ! The view from the lawn is just superb! Overall it oozes of the white-glove, concierge style premium stays of days bygone. We will keep coming back here!

3 weeks ago

I'm currently staying at [Sinclairs Retreat Ooty], and so far, it's been a pleasant experience. The staff is polite and helpful, and check-in was smooth. The room is clean, well-maintained, and has all the basic amenities I need. The location is convenient, and the atmosphere is peaceful. Looking forward to the rest of my stay!

a week ago

Comfortable stay with clean rooms and friendly staff. The location was convenient, and basic amenities were well-maintained. A few small areas for improvement, but overall a pleasant experience. Would consider staying again.

2 weeks ago

Looked like it was build as the best in ooty but sadly due to lack of maintenance by current management, it is loosing its charm. Decent breakfast spread No alacarte options for lunch and dinner Staircase smelling of old damp wood, need some treatment/ maintenance Spa facility present only on paper. Play / gym area is nice but require a person to manage. Garden is locked . Fountain is too frothy from the chemicals added Lawn not mowed since long. Bar ambience is awesome, cocktail quality can improve. Parking is too tight but is manageable View is the only thing that is holding the place together.

3 months ago

This was a nice experience staying in this hotel for last 4days. Specially food quality and all staff behavior are very supportive and helpful. Chef Mr. Rajesh Kumar along with his all team members like Sajal Kiran sambit are excellent in their services. Overall experience are very nice.

3 weeks ago

In simple words - AVOID Booking rooms here. The hotel was built as a good property but lacks maintenance and support staff. Stupid of Make My Trip to push this hotel at exorbitant rates. Totally wasted money here The rooms were shabby with broken furniture, lack of proper upkeep. This is pretty much evident everywhere in the hotel, with very few support staff, almost empty floors. Most places had no support staff whatsoever The in-room dining food was really bad and we suffered major food poisoning and stomach upset the next day. Overall it was a very bad stay and would suggest avoiding booking this hotel until the quality improves

a month ago

The stay at Sinclairs Ooty has been nothing less than perfection. The view of the hotel is amazing. Very few hotels in India will have a view like this. Not to forget the food by Chef Tarak , it was too good. All the customization regarding the food was taken care off. We had come for a conference and Mr. Samrat and Mr. Asim made sure the event went smoothly. Rather every staff at the hotel Sahil, Muskaan, Mansiha, Aadit, aditya, Kiran, abhishek and others were very helpful.

3 weeks ago

Decent property with good food and amazing views. The hospitality of Abhishek and Khan in the restaurant was praise worthy. |The rooms can be better maintained. Overall, good property for a getaway. Very close to tea and chocolate factory.

3 weeks ago