Hotel Aroma by Royal Collection Hotels

Good spacious & clean Room. Courteous staff. Ample place for parking & kids to play Quite & peaceful surroundings. We went to Tiffin Top from the hotel as it's on the route. Only negative is if you don't have a car/bike then it's a steep walk from the Nainital lakeside parking/stadium.

4 weeks ago

Recently we had booked Hotel Aroma, Nainital through Thomas Cook. While the hotel is just a 10-minute walk from Mall Road, the approach is via steep roads, which can make the return walk quite challenging. Unfortunately, the hotel’s hygiene standards were disappointing — the rooms were unclean, with foul-smelling beds and towels. The doors, furniture, and curtains were all poorly maintained and dirty. Toilet is also not clean with broken tiles and cockroaches. However, the staff was courteous and polite. Do note that the ground floor rooms are adjacent to the parking area, where drivers gather and chat throughout the day and night, which can be quite noisy. We felt very some disuncomfortable due to their presence.

a month ago

I stayed at this hotel for one night with my family, and overall, it was a pleasant experience. The hotel is located in the Mallital area, which is about 500 meters from the Naina Devi Temple. However, be aware that there's a steep slope leading up to the temple, which can be a bit challenging, especially at night since there are no streetlights on that road. Climbing back up the slope can be quite difficult, so if you're not keen on walking, having a vehicle is definitely helpful. The good news is that the hotel offers a convenient pickup and drop-off service to both the temple and Mall Road, making it much easier to get around. The hotel also provides ample parking space, which is a big plus if you're traveling by car. Overall, I would recommend staying here for a night or two, especially if you're looking for a short stay in the area. It's a nice place with decent facilities, but the steep incline might be a challenge for some guests. Room category - Deluxe Room Room - 3/5 Location - 3/5 Staff - 4/5

3 months ago

Namaskar bandhu, first things first.||It ain't a business or a boutique or a 3 starrer property.. So if one goes with less expectations n actual plans to roam in Nainital rather than spend time in a hotel, then this hotel is definitely for u.||EV OWNERS :-A decent enough e- fill PRIVATE charger 7.5 kw guided by Mr. Pushkar at thd reception who even arranged space for my car to charge. No light issues during my 2 he charging. Though the app is bad n customer support on app is 0.||A parking for around 15 cars with ease.. One can even see vintage heel of owner who resides on the top floor.||Entry to hotel is through a motorable alley just to the left of HOTEL RADISSON next to high court..||Ground floor rooms have parking as their view so avoid.||Upper floor ones r better. Sufficient for 2, a tv, kettle, old glasses n old furniture..||Bathrooms r spacious n yes they clearly mention hot water timings from 8-10 am. ( but I got from 7:30 only)..|Blankets r old but workable.||Common tidy balcony opens up in parking n outside pine trees n open area.. Balcony does have seats to sit..|Restaurant is oldish. |Tip:- a) book directly through nos. Procured from their website through muss neetu to get a good deal. |b) Ev charging 7 5"kw is there. |c) CGAMPAWAT GHEE from the reception desk is tooooo good n better than market ones at 1000.. /kg. ||

6 months ago

Disappointed with the stay. The staff wasn’t helpful, and at times even borderline rude. Checkout at 10am is ridiculous, very inconvenient for travelers who wish for a hassle-free trip. It felt more like a rush to push guests out. Food was mediocre at best, and the staff stationed near the self-serving were very very rude. There was also subtle discrimination between package and non-package guests, and though we were in the packaged crowed, we felt unwelcomed and second-rate throughout. It was uncomfortable and left a bad taste. Wouldn’t stay again.

a month ago

It's a very old property that you should avoid. price is 4000 rs and based on features & services they offers it's not worth more than 1500. breakfast is very bad..cups and plates are smelly.. yes they do have parking facility owner is very arrogant. if argue against anything he will say, I will throw you out. avoid such hotels...

a month ago

Don't call this a hotel. I had a pathetic experience here. This was booked for two nights for us, but eventually we had to leave this lodge/dharmashala within few hours. We just spend a night there & checked out in the morning. If you are expecting hotel like facilities here, then search for something else.|We went there in the evening, it was raining & then there was a power cut & believe me, we had to come out of the room. No power backup, no intercom & more importantly my room had no window. Surprise? but true. Infact there was one, but when I opened it, there was no view outside, it was so close to the hill & garbage in the gap of hill & hotel wall. There is no lift also. Outdated rooms & fittings. Owner was not cooperating & so on...|So final verdict, Positive review for this hotel are fake or might be paid. This is not a hotel. And if at all you want to book, its not worth spending more than 1k & that too just to get a place to slip in the night.

2 months ago

The hotel is decent enough for a night or two. It is located on a hill top you can easily walk down to the lake and market. It has its own parking space. Services are good. Front desk is very responsive. We stayed there for a night.

4 months ago