Senbo Resort

We had a fantastic front desk contact 彭定康 who took very good care of us. He supported us through our booking, inquiries of the facilities and activities we could do each day. He also was a great foreign contact and helped with some translations. We forgot our headphones and he organized for them to be delivered to us. The facilities are worth the visit and the service is excellent and everyone is very welcoming. Thank you Senbo Hangzhou, see you again soon.

我们有一个非常棒的前台联系人彭定康，他非常照顾我们。他通过我们的预订、查询设施和我们每天可以进行的活动为我们提供支持。他还是一位出色的外国人联系人，并帮助进行了一些翻译。我们忘记了耳机，他安排将耳机交付给我们。设施值得一去，服务也很棒，每个人都很热情。谢谢杭州森博，很快再见。

5 个月前

We were a group of 8 (2 families - 5 adults and 3 kids) and stayed for a wonderful 4 days/3 nights. We found the staff very friendly & helpful - a special thank you to 彭定康 at the front desk for all his effort to answer our questions and ensure that we were having a pleasant time. The facilities looked to be well maintained and of good quality. We were satisfied with the food for breakfast and dinner, especially the fish dishes, bamboo and steamed buns.Our older son (8 years old) especially loved the Player One Arcade and the rope climbing area - thank you to Jasmine and her father for guiding him through it. Our younger son (3 years old) loved exploring the Neverland play area and going down the water slides in the water park.Our only disappoin**ent was at the water park - it seemed to be geared towards younger children and there was not much for children between 1m and 1.5m or anyone over 90kg or adults to do. The only faster slides that were open were the Time Warp (which I enjoyed), the 2-Person slide and the 4-person slide. For some reason, riders needed to be within 5kg of each other to ride the 2-Person slide (I find this ridiculous) and we did not have enough in our party over 1.5m and under 90kg to use the 4-person slide. The adults and older children spent most of the time at the wave pool. It would be good if the resort management could add more activities to the water park to allow more people to enjoy the facilities.

我们一行 8 个人（2 个家庭 - 5 个成人和 3 个孩子），在这里度过了美好的 4 天 3 晚。我们发现工作人员非常友好和乐于助人 - 特别感谢前台的彭定康，他努力回答我们的问题并确保我们度过了愉快的时光。这些设施看起来维护得很好，质量也很好。我们对早餐和晚餐的食物感到满意，特别是鱼菜、竹子和馒头。我们的大儿子（8岁）特别喜欢一号游戏厅和攀绳区 - 感谢茉莉花和她父亲的指导他通过它。我们的小儿子（3 岁）喜欢探索梦幻岛游乐区并沿着水上乐园的水滑梯滑下。我们唯一失望的是水上乐园 - 它似乎适合年幼的孩子，而且没有太多东西适合身高 1m 至 1.5m 的儿童或体重超过 90kg 的人或成人。唯一开放的更快的滑梯是时间扭曲（我很喜欢）、2 人滑梯和 4 人滑梯。由于某种原因，乘坐 2 人滑梯的乘客之间的距离需要在 5 公斤以内（我觉得这很荒谬），而我们一行人没有足够的身高超过 1.5 m 且低于 90 公斤的人来使用 4 人滑梯。大人和年龄较大的孩子大部分时间都在波浪池里度过。如果度假村管理层可以在水上乐园增加更多的活动，让更多的人享受这些设施，那就太好了。

5 个月前

位置鄰近湘湖，湘湖應該還在發展中，好處是人比較少，玩得比較舒服。去的時候是3月下旬，櫻花盛放，溫度適中，令人舒服。酒店早餐的食物種類很多，味道很好。服務員都主動和客人打招呼，很友善。管家小霖很主動的在微信聯絡我們要不要提供協助，給予五星好評

6 个月前

SENBO is tucked away in a nature preserve. It’s very quite and beautiful. The food options were limited so if you don’t want to eat Chinese food you’ll need to leave the hotel and find something else to eat. The staff was very kind and spoke English well. We will definitely return!

SENBO 隐藏在自然保护区内。它非常安静和美丽。食物的选择很有限，所以如果你不想吃中餐，你需要离开酒店去找别的东西吃。工作人员非常友善，英语说得很好。我们一定会回来的！

4 个月前

Room was great and we loved the experience around. Hotel is well located. We got excellent help from JanSovex at the hotel who was very responsive to our needs. All in all I recommend the hotel if you want to spend a relaxing stress free vacation.

房间很棒，我们喜欢周围的体验。酒店位置优越。我们得到了酒店 JanSovex 的大力帮助，他对我们的需求非常敏感。总而言之，如果您想度过一个轻松无压力的假期，我推荐这家酒店。

4 个月前

Very nice hotel.. my family love it so much.. especially kids love the theme park so much. The staffs are very friendly and helpful. The hotel provides photo shooting service. We enjoyed very much. Thanks Senbo.

非常好的酒店..我的家人非常喜欢它..尤其是孩子们非常喜欢这个主题公园。工作人员非常友好和乐于助人。酒店提供拍照服务。我们非常享受。谢谢森博。

5 个月前

Great resort for families. Staff accommodates kids. Everything was clean and there were so many activities to do. You don’t have to leave the resort to have fun!

非常适合家庭度假的度假村。工作人员接待儿童。一切都很干净，还有很多活动要做。您不必离开度假村即可享受乐趣！

5 个月前

* Advantages1. The staff members were quite friendly and well-trained. I especially appreciate the assistance from the staff member named "Xiao Shang."2. The variety and taste of the breakfast options at the restaurant were good, and the restaurant's design was quite nice.3. The scenery at the rooftop tea house was beautiful and enjoyable.* Disadvantages1.It would be appropriate for the hotel to provide free access to the swimming pool for its guests.2.There is no bathtub in the bathroom (first time seeing this in a 5-star hotel).3.There was no separate clock in the room, making it difficult to check the time.4.The hotel does not have a gym.

* 优点1。工作人员非常友好并且训练有素。我特别感谢那位名叫“小尚”的工作人员的帮助。2。餐厅的早餐选择品种和味道都不错，餐厅的设计也不错。3。屋顶茶楼的风景很美，很享受。*缺点1.酒店为客人提供免费使用游泳池比较合适。2.浴室没有浴缸（第一次在酒店看到这种情况）五星级酒店）。3.房间里没有单独的时钟，很难查看时间。4.酒店没有健身房。

8 个月前