Hampton Inn Omaha/West Dodge Road (Old Mill)

When we stayed at this Hampton Inn, the service went way beyond what we expected, better than a regular Hilton. Each employee was kind & gracious and genuinely wanted to help. If you're going to Omaha, you must stay here!

2 weeks ago

Do not stay here. Horrible service. Was waiting 20min just for someone to come to desk and had several ppl walk by said same thing happened to them. Then they messed up our reservation. Booked two rooms only one available.

4 weeks ago

The staff was very friendly! The rooms were clean and comfortable. Breakfast was delicious. We had to stay due to a power outage and they were very accommodating! Thank you for making a tough time a little easier!

7 months ago

Pretty basic hotel with quality and rules. Nice enough to stay in if you’re not planning on a lot of time in the hotel itself and have plans/activities. Also worth noting my girlfriend and I only stayed a night as we were driving long distance through nebraska and needed a rest. Moderately clean depending on your standards of clean personally I wouldn’t stay here more than 3 nights.

8 months ago

Nice hotel. It is undergoing renovations at this time so it probably will be even better in the near future. The room was clean, bed was comfortable and I had no complaints. The guy working the breakfast area was friendly and did a good job

11 months ago

The room (on 4th floor) was recently renovated and nicely cleaned everyday. The front desk was polite and even texted to see how things were. The breakfast was delicious and the man hosting breakfast was very vigilant to be sure very one had what they needed and did his very best to restock what he could. We’d stay here again for sure. Especially after two not so good stays at Marriot and elsewhere previously.

8 months ago

It was ok, but will look for a different hotel next trip to Omaha. Had extremely loud people above us the first night. Called down to the front desk and was told there was a medical emergency. I'm not sure if that is the way they dismiss so they don't have to check or not, but I went upstairs 2.5 hours later (Still very loud) to see if this was still occurring and I saw nothing but a closed door and just seemed like loud drunk people. Hardly slept at all. Second night was better but still can hear people walking around. Walls and floors feel really thin with a lot of noise from surrounding rooms. The whole third floor smelled like weed which I'm not really bothered by, but I know some people are. Water pressure was low and made a loud squealing sound the whole time showering. Some of the hooks for the bathroom towels were falling out of the wall which really isn't a problem but feels dilapidated. TV seems outdated compared to other hotels now where you can generally cast from a phone so you're not stuck watching cable. Feels like the place is in need of repairs and updates to remain competitive. Overall for the price I've stayed at many better hotels.

a year ago

I am here for 4 days for business. I will say the breakfast is great and the guy preparing it does his best to keep customers happy. Decent Internet costs additional money per day and the TV service continuously cuts out "no signal". Also. The hot tub is closed "forever". Per the hotel clerk. Had I known everything, I may have booked elsewhere.

a year ago