Radiance Inn and Suites

If you're looking for a cheap place to stay for a night and don't mind the bare minimum (not to mention the smell of cigarette smoke), this hotel will do the job. I selected a standard, non-smoking King room for two nights. The price was very good, and the reviews weren't too terrible, so I took a chance. When I checked in the lady at the front desk was very nice, as were all of the staff members that I ran into. However, as soon as I walked into my room I knew I was going to have a problem. The smell was the first thing to hit me. It smelled like not just one, but multiple people had smoked in the room, and the cigarette burns on the bed cover proved it. The carpeted floor had multiple stains covering the entire room. The bathroom was honestly the cleanest part of the whole room, so at least I felt safe in there. There was no mini fridge and no microwave. There was a coffee machine in the bathroom, but I didn't try it. I made it through one night but had to check out early due to the conditions. They said that a continental breakfast was included, but when I went downstairs at 9:00 there was nothing.

5 years ago

This hotel doesn't pretend to be something it is not. The rates are low and consistent with an older property. However, it is clear that management tries to keep up on maintenance. It may not be perfect, but for an older hotel, they must need to prioritize their expenditures. Our room was clean and had the normal amenities. The bed was very comfortable (although bedspread was worn). The staff was very nice and knowledgeable. The breakfast was basic but had yogurt, waffles, toast, cereal, juice, etc. and free. Best of all they are pet-friendly. And I mean friendly! We felt very welcome with our 2 small dogs. We also found the other guests to be friendly as well. It is conveniently located and we were more than pleased with our stay.

5 years ago

We did stay a night in standarad room and the experience is horrible. Very bad maintenance. The room as soon as we entered was stinking. We did ask for change but they denied. Stinky smoke smell all over the room, AC was not working properly, the sheets weren't changed they were just fixed. The sheets were stinky. The bathroom was not cleaned. Coffee maker wasn't dusted. I won't recommend anyone to this place. Worst stinky room ever been.

6 years ago

The mirror was crooked and that is the best thing about the room. We rarely get a night away, so specifically wanted the whirlpool room. The lobby is nicely decorated and maintained and that is the best part of the hotel. The elevator looks beaten up, walking down the hall the doors are all scratched up with paint peeling. Get into our room and start checking it out. The bathroom ceiling was peeling and falling down. A 1/4" strip of gunk was around the base of toilet, mold on the edge of the tub, and no light to speak of in the bathroom. The main room was ok minus the fact that the curtains were broken and didn't cover the whole window, the kitchenette area didn't have a working light, so it was VERY dark. The heating unit was very loud, jolting us awake every time it came on. Then there was the bed. While it was comfortable, the mattress protector was stained with a brownish/red color that we didn't want to think what caused it. I just can't recommend this hotel, especially when we mentioned these issues and the manager didn't care.

3 years ago

Little way out of town, but location close enough to everything by car and value for money it was tidy with friendly staff. The breakfast which was complimentary was good, but basic. We enjoyed our stay and would visit again

a year ago

Wow. I am sure management pays people to write fake good/great reviews. The pictures shown on the website were NOTHING like the actual hotel. There were stains ALL over the carpet and chair (some were white... EW), there were burn holes in the bedding, the walls and curtains were turning yellow/brown, holes and dents in the wall, the water was brown, there is no fridge, microwave, or coffee machine, the towels were stained and had pubic hair, the room was dusty, and there were dead roaches in the air vent. As a family, we were very disappointed and disgusted. We immediately checked out and got our refund, and they even didn't try to get us to stay! They're probably used to it. I can't even imagine their breakfast quality. We got a very nice hotel room for CHEAPER 2 miles away. NEVER AGAIN, DO NOT STAY HERE.

6 years ago

The lady at the front desk was kind. She noticed I had accidentally booked a smoking room and immediately changed it for me. My experience with the staff has been great, i’m rating 2 stars solely on the hotel. It is gross. It smells like pot & cig smoke all throughout the hotel. You walk into the room and it smells musty, the comforters are obviously extremely old and the carpet needs some TLC. The furniture is beat up. The showers weren’t clean. I really just felt gross staying here. The pictures on the website need to be updated, and someone should really put the time and money into fixing the place because it really is in a nice central location and could attract a lot of business.

5 years ago

CONSUMER BEWARE! Not a good place at all. I will never go back nor give this hotel a good rating. I woke up Sunday morning to get on the elevator, to go to the lobby for breakfast, and there was a broken bottle of wine all over the area. The floor was completely sticky. The hall smelt like weed. There was no breakfast, but there were two very talkative drug users (based on their conversation) in the lobby drinking coffee. The coffee was horrible. When I finally left, the glass was still on the floor and sticking to my shoes.

5 years ago